Kayode John

Experience

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  Take off travel& tours Nigeria, Ltd

  Feb 2010 - Nov 2012

  Client Services Representative

  Provide client support services in accurate and timely fashionMaintain high level of professionalism, and competence in every client interactionBuild positive and productive relationship with clientMake frequent client calls and visits to strengthen client relationshipAnalyze and resolve service issues promptly

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  Bolango accessories & store, ltd

  May 2013 - Aug 2015

  Client Services /Logistic officer

  Maintain client focused working environment for teamInform management about complex client issues and resolutionWork in compliance with company policies and proceduresUtilize effective problem solving and time management skills in client service operationAssist in risk assessment and mitigation activitiesDevelop process improvement to enhance service efficiency and effectiveness

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  Spectranet Limited

  Jun 2016 - Sept 2017

  Sales Personnel Officer

  Collaborated with sales team to increase brand awareness and enhance service efficiency by building and maintaining relationship with customers

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  Awake nigeria limited

  Sept 2018 - Mar 2020

  Sales Personnel Officer

  Forecasting sales, Developing "out of the box" sales strategies /models and evaluating their effectivenessMeet personal and team sales targetMaintain and expand client database within my assigned territoryReport and provide feedback to management using financial statistical dataAttending meetings, sales events and training to keep abreast of the latest developmentEvaluating customer's needs, and building productive long lasting relationship

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  YNORTH

  Jan 2019 - Nov 2021

  Sales Supervisor

  Direct and supervise employee engaged in salesTaking inventory, reconciling cash receipt or in giving services to customersMonitoring sales activities to ensure that customers receives satisfactory service and quality goodsMeet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances, and initiating corrective actionsCoach, counsel, recruit, and train employee

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  Ruff 'n' Tumble

  Dec 2021 - Jan 2022

  Sales Personnel Officer

  Sales team target

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  Technology Marketforce

  Mar 2022 - now

  Fulfillment Manager

  I oversee and manage the entire fulfillment process from start to finish. This includes receiving orders, managing inventory, ensuring that orders are picked, packed and shipped accurately, and delivering them to the customers in a timely manner. I'm responsible for the coordination and collaboration of various departments such as sales, marketing, operations and customer service to ensure efficient and effective order processing. I also oversee the monitoring of the warehouse and ensure compliance with safety and security regulations. I'm responsible for developing and implementing strategies to improve overall fulfillment performance, reduce costs, and improve customer satisfaction. I am regularly analyzing and reporting on key performance indicators to track progress and identify areas for improvement. Show less