Shanel Fraser

Experience

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  Crofton Care & Rehabilitation Center

  Apr 2012 - Jul 2015

  Office Manager

  Scheduled and managed calendars across multiple leaders, using discretion to ensure time is well-utilized and assume central coordination for internal and external requests.Organized on-site/off-site/virtual meetings and events across multiple time zones.Updated and maintained meeting notes; follow up on actions as needed.Prepared, reconciled and track expense reports using Concur.Organized, compiled, and stored presentations and meeting materials.Arranged domestic travel plans, itineraries, and agendas.Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.Liaised between customers, executive management, other staff members and suppliers to streamline and simplify communications.Delivered comprehensive training to maintain compliance requirements.Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.Monitored office inventory to maintain supply levels.Generated activity reports, presentations and budget reports in consultation with various staff members for review by upper management.Controlled and administered facility use and authorized access, including security and facility upkeep and maintenance. Show less

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  Anne Arundel Medical Center

  Aug 2015 - Dec 2017

  Project Coordinator

  Integrated on-site into the client environment to effectively lead project teams while building positive professional relationships with clients and associates.Defined project objectives, requirements, and assumptions necessary to structure a project or activity.Developed and drive integrated project plans, aligning project tactics with project strategy.Established, maintained, and led high performance project teams, serving as the project advocate within the client organization. Led, coordinated, facilitated, and motivated all associated project resources to gain alignment on project goals and deliverables.Managed projects within established scope, schedule, and budget while meeting and exceeding project management standards.Developed and document high-level strategies for accomplishing specific project objectives.Facilitated and led effective project meetings, manage change and conflict, and develop resource planning estimates to manage project workload and productivity. Show less

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  TEKsystems

  Jan 2018 - Apr 2020

  Operations Project Manager/ Scrum Master

  Worked with the development team, business, and program manager to create and execute release schedules.Worked with the development manager to ensure that the development team has visibility to be able to work on the highest priority tasksWorked with the business, development team, QA, release management, etc., to ensure progression of work items through the SDLCRemoved impediments and guided the team to remove impediments by finding the right point of contactFacilitating scrum events, decision making, and conflict resolutionBrought projects in on-time and in accordance with budget and quality standards.Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule. Show less