Badratul Muniroh

Experience

• 

  PT. AXA Services Indonesia

  Sept 2010 - Jul 2013

  - Built team work culture among BAS and bank partner staff to achieve target.- Provided strong customer engagement customer by keeping good relationship and experiences.- Managed 8 BAS on CIlandak Branch area. - Understood the products and sales guidance and provided knowledge sharing about the products to the BAS (the team). - Closely coordinated with the bank partner to get more lead related to the products.- Regularly carried out team assessment based on target and achievements.- Handled customer complaints and solved it with fast response.Achievements:- Best Monthly Case Count of Greater Jakarta Area (May 2013) Show less

  • Area Sales Manager

    Sept 2012 - Jul 2013

  • Financial Advisor

    Sept 2010 - Sept 2012
• 

  BNI Life

  Jul 2015 - now

  - Engage the customer by managing relationship and providing good experiences.- Manage Sales team of Jkt-BSD area with 6 ASM and 43 BAS - Understanding the products and sales guidance and ensuring that the products are fully understood by the team. - Coordination with the bank partner to improve sales.- Regularly carry out team assessment based on target and achievements.- Handle Customer Complaints and provide problem solving actions with fast response.Achievements:- The Best RBM 2020 Nationwide- The Best RBM 2021 Nationwide Show less - Built team work culture among BAS and bank staff (BNI) to achieve target.- Provided strong customer engagement customer by keeping good relationship and experiences.- Managed 12 BAS on Fatmawati Branch area. - Understood the products and sales guidance and provided knowledge sharing about the products to the BAS (the team). - Closely coordinated with the bank partner (BNI) to get more lead related to the products.- Regularly carried out team assessment based on target and achievements.- Handled customer complaints and solved it with fast response.Achievements:- Organized customer gathering to maintain customer relation; the most Customer Gathering during 2017 (Feb 2018).- Top 20 ASM National Wide (Rank 8) during 2017.- Promoted team member and bank partner staff for the best BAS and staff award to win Trip to Shanghai (Sep 2017) Show less

  • Regional Bancassurance Manager

    Sept 2019 - now

  • Area Sales Manager Bancassurance

    Jul 2015 - Aug 2019