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Like Li

Like Li

China Region ERP Support Center Manager

Followers of Like Li3000 followers
location of Like LiShanghai, China

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  • Timeline

  • About me

    Senior Customer Engagement Executive - SuccessFactors at SAP

  • Education

    • Donghua University

      -
      Bachelor Information Management & Information System

    • Fudan University

      -
      Master’s Degree Master of Software Engineering - Cloud Computing

      Activities and Societies: MSE group

  • Experience

    • CDC software group/Platinum China Limited

      Jan 2001 - Apr 2007
      China Region ERP Support Center Manager

    • Alcoa

      Apr 2007 - Mar 2012
      Regional Application Lead and IT Manager

      +IT ManagerAlcoa Kunshan PlantFebruary 2009 – March 2012 (3 years 2 months)

    • SAP

      Mar 2012 - now
      Senior Customer Engagement Executive

  • Licenses & Certifications

    • SAP Certified Application Associate - SAP SuccessFactors Recruiting Management (Core Configuration and Applicant Tracking System) 2018

      SAP SE
      View certificate certificate

    • Empathy for Customer Service Professionals

      LinkedIn
      Mar 2020
      View certificate certificate

    • SAP Product Knowledge 2020 - SAP SuccessFactors Platform Expert (SFX)

      SAP
      May 2020
      View certificate certificate

    • Customer Service in the Field

      LinkedIn
      Jan 2021
      View certificate certificate

    • Winning Back a Lost Customer

      LinkedIn
      Dec 2020
      View certificate certificate

    • SuccessFactors Mastery Overview

      SuccessFactors
      Jul 2014

    • SuccessFactors Recuriting Management (RCM)

      SuccessFactors
      Oct 2014

    • Giving and Receiving Feedback

      LinkedIn
      Dec 2020
      View certificate certificate

    • Building Rapport with Customers

      LinkedIn
      Jan 2021
      View certificate certificate

    • SuccessFactors LMS (learning management system)

      SuccessFactors
      Aug 2014

  • Honors & Awards

    • Awarded to Like Li
      Winner Circle of year 2019 in SAP as SF CEE -

  • Volunteer Experience

    • Blood donation

      Issued by SAP on Aug 2012
      SAPAssociated with Like Li