Kobie Joyner M.Ed

Experience

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  Durham Public Schools

  Jan 2004 - Jan 2006

  Career and Technical Education Teacher

  Classes taughtCisco Networking SystemsComputer Engineering

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  Delta Career Education Corporation

  Jul 2005 - Jan 2018

  Adjunct Instructor, Miller-Motte College

  Classes Taught:A+ HardwareA+ SoftwareIntro to ComputersNET+Document ProcessingComputers in the Medical OfficeVoIPRouting and Switching I and II

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  Wake County Public Schools

  Aug 2006 - Jun 2012

  Career and Technical Education Teacher

  Classes Taught:Digital Media I & IISci Vis IFundamentals of TechnologyCisco Networking Systems (Discovery I)Computer Engineering I and IICareer ManagementOther Duties: Lotus Notes Administrator

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  ITT Technical Institute

  Jul 2010 - Aug 2016

  Adjunct Instructor

  • Teaches material from approved curriculum and develops daily lesson plans to include instructional aids.• Participates in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, attendance, etc.• Motivates students to actively participate in all aspects of the educational process.• Completes professional development and in-service activities in accordance with college standards.• Maintains expertise in subject area and recommends improvements in curriculum design.• Instructs students in laboratory safety procedures if applicable.• Performs duties in the Learning Resource Center as assigned.• When possible, participates in core course academic support programs, certification programs, and student professional associations.Classes Taught:IT109 Windows 7IT203 Database ManagementGE384 Group DynamicsGS1140 Problem SolvingNT1110 Computer Structure and LogicGS1145 Strategies for the Technical ProfessionalIT1310 Physical Networking Show less

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  Blue Cross NC

  Jul 2012 - Feb 2018

  • Possess a superior knowledge of all business and operational processes and models.• Proactively analyze departmental processes, operations, and trends to identify departmental performance gaps and inefficiencies.• Utilize a systematic approach to implement solutions, assure maximum adoption and operational readiness.• Partner effectively with management to create and manage an internal knowledge transfer curriculum.o Conduct internal and external research to identify best practices in adult learning principles.o Leverage past experiences and research findings to create an effective development curriculum for junior instructors.o Introduce and implement the development curriculum through a variety of workshop settings. These may include, but are not limited to: instructor led sessions, small group coaching sessions, and 1:1 mentoring sessions.o Create and implement effective evaluation methods to continually and transparently monitor the effectiveness of the curriculum and the progression of the junior instructors through the curriculum. o Identify areas of improvement for junior instructors, and provide relevant facilitation feedback to foster development opportunities• Lead resource management workgroups for all project teams. This may include, but is not limited to: serving as lead on complex projects, and allocating less complex project work between the junior instructors.• Implement a blended learning approach to the overall training program. Utilize a variety of mediums to facilitate the learning process. These may include, but are not limited to: instructor led, web based, computer based, participant manuals, instructor guides, job aids, e-learning applications, and virtual synchronous/asynchronous• Demonstrate a dedicated focus towards the development and sustainability of effective training programs.o Update and enhance existing departmental facilitation policies and procedures with new delivery methods and solutions. Show less Documents and updates corporate university’s learning technology processes for the Learning Technology system; ensures consistent processes for maintaining learning recordsResearches vendor capabilities by comparing vendor offerings and services for organizational wide use to meet the current and future training needs of the enterprise.Designs and implements tools and processes to support Corporate University’s monitoring of customer satisfaction and compliance with service delivery goals.Partners with Purchasing and Contracts to develop tools and processes that support vendor and software procurement for Corporate University.Implements systems and processes to manage Corporate University system and software assets.Manages annual training curriculum planning process. Works with groups with standard offerings to determine what classes are offered, when they are offered, class size and location. Ensures they are set up in the Learning Technology system.Leads small projects to support process improvements for Corporate University.Communicates the progress of any assigned project or initiative to the appropriate audience.Manages physical assets through administering systems and processes to support training needs; including room reservations, software acquisition and installation, signage to guide customers, and asset inventory. Show less -Facilitate training programs for learning events as determined by departmental management. -Identify training needs, evaluate on-the-job results, and report results with department management.-Updates existing processes and develop job aides, processes, manuals and/or standard operating procedures as needed. -Act as a change agent at all times. Assist in understanding change and how to handle change.-Facilitate team building and employee development in the classroom environment. Works with individual employees identified by management to address special needs or problem areas.-Update existing departmental training programs, lesson plans, schedules, training and, visual aids, and procedures for evaluation of programs which contribute to meeting learning objectives. -Perform quality audits and maintain completion of pre and post audit.-Assist new employees in becoming acclimated to their new position.-Handle and resolve critical inquiries, complex issues, and internal/external customer requests. Show less

  • Corporate University Instructor

    Oct 2016 - Feb 2018

  • Learning Technology Specialist

    Jan 2016 - Oct 2016

  • SMA Department Instructor

    Jul 2012 - Dec 2015
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  Wake Technical Community College

  Apr 2018 - now

  * Coordinate all of the instructional and academic activities within the assigned department(s)and subject area(s)* Responsible for keeping the Division Dean informed of the operation of the program unit.* Provide leadership and supervision of a managerial team that may consist of associate department heads and program directors with a combined full-time faculty count of twenty ormore in the respective area, and provides oversight over substantive, multiple disciplines* Represent the department regarding strategic planning issues and assist in theachievement of division goals* Develop, maintain, and supervise long-range Institutional Effectiveness assessment plansthat may include planning, developing, and reporting the program's mission, goals, andprogram/student learning outcomes* Ensures programs and courses are effectively measuring program and student learningoutcomes *Manage enrollment growth and ensure the ongoing development of departmentprogram(s)Supervise curriculum/course development and ensures currency of the curriculumSupervise, evaluate, and coordinate departmental course offerings *Lead the development of full-time and adjunct faculty teaching schedules Select AdvisoryCommittee members and coordinate advisory committee development and projects*Participate in or develop faculty training and/or development Supervise program reviews*Review and recommend changes in curricula and prepare proposals for new curricula, basedon the recommendations of the Associate Department Head, Program Directors, and faculty Manage advising processes*Develop and implement strategies to promote student persistence and completion ofprograms Identify and address workforce needs and implement initiatives to meet theseneeds Show less *Recruits, hires, supervises and mentors part-time instructors at assigned locations*Coordinates class schedules, room assignments, and scheduling of part-time instructors*Evaluates instructors by visiting classes, reviewing lesson plans, observing classes, and reviewing student evaluations*Reviews and ensures that class records are completed correctly and submitted on time*Serves on college or department committees as needed*Attends professional development opportunities when possible*Assists with establishing goals and objectives for the course and selecting text or other classroom materials*Maintains communication with course committee instructors and participates in efforts to keep courses up-to-date and appropriate*Creates and develops new computer classes and/or customizes courses for continued support of the Non-credit Computer Education Department Show less

  • Department Head of Network and Computer Technology at Wake Technical Community College

    Oct 2022 - now

  • Coordinator, Non-Credit Computer Education

    Apr 2018 - Oct 2022