Preet Sabharwal

Experience

• 

  Evalueserve.com Pvt. Ltd.

  Aug 2007 - Dec 2007

  Business Analyst

  Catered to the research and advisory needs of hedge funds, investment firms, and law practicing firms byproviding access to valuable insights from frontline industry experts

• 

  Deutsche Bank

  Dec 2008 - Jan 2012

  3rd year Analyst Client Service Representative - Prime Brokerage

  ● Provide bespoke services to the assigned Tier 1 clients and best resolution of the queries sent by the admin teams● Management of client cash processing and monitoring of critical margin task● Active involvement in account management along with counterpart teams in London● Inform the clients of corporate actions, voting notifications on their positions and instructing their elections to the agent● Facilitate support to client and internal transition team for on-boarding or off-boarding of accounts for existing or new relationship● Convened client review meetings held to identify opportunities and streamline inefficient practices and took the responsibility to action the points raised for the CSR● Monitor and ensure timely settlements of trade by interacting with client, counterparties & settlement teams to avoid possible buy-ins● Setup new broker accounts in systems and maintenance of static data Show less

• 

  Societe Generale Corporate and Investment Banking - SGCIB

  Feb 2012 - now

  Responsible for implementing and driving the newly setup Client Facing Middle Office team in London by integrating client services teams and clearing experts. Managing a team of 14 senior client service representatives and subject matter experts. Playing a pivotal part in driving efficiencies by working closely with external clients and internal stakeholders whilst striving for best client experience . Also acting as second level escalation contact.Proactive management of risk by developing strategic and long term solutions and monitoring key risk indicators. Consistently looking to fix issues at root and strive to reduce risk and improve client experience. Show less Team is responsible for ensuring that client's expectations are met and exceeded by exceptional query management and response skills.Monitor and review daily tasks performed by the team to ensure timely responses to client.Strict adherence to client confidentiality policies and ensuring good code of conduct.Strong communication skills both internally and with the clients.Management of client relationships, including visits, Service Level reviews, keeping up to date records on client issues, minutes, hierarchy structure, development and problems.Keeping upto date with various regulatory changes and inform clients of impact to them.Oversight manager of India team to ensure that transactional tasks are being completed to high standards Show less Exhaustive experience in dealing with day to day account management for 60 clients on world-wide markets across assets including cash equity, fixed income, FX, listed futures and options and securities lending• Management of the daily client margin calls, daily credit limits (via Traiana) • Client liaison regarding exercises/assignments, first notice and last trading day notification and tracking, expirations and physical deliveries management• Client liaison regarding cash management, interest, TRS Index level calculations, commissions and fees• Management of client relationships, including visits, Service Level reviews, keeping up to date records on client issues, minutes, hierarchy structure, development and problems Show less

  • UK Head of Client Facing Middle Office - Listed Derivatives and FX

    Jul 2021 - now

  • Client Services Manager - Listed Derivates & OTC

    Mar 2016 - Feb 2022

  • Associate Client Service Representative - Listed Derivatives, OTC & Equities

    Feb 2012 - Feb 2016