Rosady H.

Experience

• 

  Telkom Indonesia

  Jan 2006 - Nov 2008

  Engineer On Site

  Job Description: Engineer On Site (Contract) Multimedia Division SA KTI (Service Area Kawasan Timur Indonesia)As an Engineer On Site (Contract), I provide technical support and expertise for projects. Responsibilities include on-site support, installation, configuration, testing, documentation, and compliance. I manage DSLAM, IP Core,VPN ASTINET Telkom, Speedy, configure routers, handle TDM, and troubleshoot problems in STO Telkom.Skills: - Strong technical knowledge in DSLAM,MainStreet Alcatel,Tellabs,BRAS,RADIUS, IP Core Astinet Telkom, Speedy, router cisco configuration, TDM, and fault handling.- Experience in on-site support, installation, configuration, and troubleshooting.- Attention to detail and quality assurance.- Effective documentation, communication, and collaboration abilities.Achievements: - Successfully provided on-site support for various projects, ensuring smooth execution.- Installed and configured DSLAM, IP Core ASTINET Telkom, Speedy, and routers as per project requirements.- Conducted thorough testing and quality assurance, ensuring optimal performance.- Created accurate project documentation for knowledge sharing.- Successful installation Access Point WiFi on street Pantai Losari & Campus's (Target over 100 AP)KPIs: 1. Project Delivery: Ensure timely completion of on-site tasks and milestones.2. Customer Satisfaction: Measure customer satisfaction with on-site support and technical expertise.3. Compliance Adherence: Ensure compliance with safety regulations and industry standards.With my expertise as an Engineer On-Site (Contract), I am dedicated to providing technical support, ensuring project success, and delivering exceptional results. Show less

• 

  Telkomsel

  Dec 2008 - now

  As a **Engineer in Network Data Platform and Architecture**,My expertise includes designing comprehensive **Network Data Platform (NDP)** architectures and managing essential data processes, such as retention, backup, archiving, and housekeeping. I effectively craft and refine **data mart frameworks**, optimizing system capacity and overall efficiency through continuous fine-tuning.I deliver **end-to-end solutions** for Big Data architecture and design, integrating diverse product components and technologies into functional systems. This involves managing data infrastructure organization-wide, with a strong focus on storage, processing, and security protocols to safeguard vital data assets.A key responsibility of mine is to design disaster recovery plans to ensure high availability within the Big Data ecosystem. I oversee both cloud and on-premise data technology development, aligning them with organizational needs. Additionally, I support the implementation and operation of **Big Data APIs** in collaboration with relevant units.# Key Outputs Achieved:- Big Data Platform Availability: Ensured uptime and consistent performance through proactive monitoring and management. - Platform Architecture Documentation: Developed detailed design documents, system diagrams, and comprehensive project plans.- Infrastructure Documentation: Maintained records of infrastructure configurations, storage logs, and security protocols.- Scalability and Efficiency Reports: Analyzed scalability reports to inform strategic decisions and improvements.- Maintenance SOPs and TSA Programs: Established standard operating procedures for maintenance and initiated Technical Support Agreements.With a strong commitment to leveraging data as a strategic asset, I continue to drive innovation, ensuring our data platforms evolve to meet future challenges. Show less As an Engineer Application Administrations, I manage and maintain applications within an organization. Responsibilities include deployment, monitoring, troubleshooting, patch management, security compliance, and documentation.Skills: - Strong knowledge of application administration and deployment- Proficiency in monitoring and troubleshooting- Familiarity with patch management and security- Problem-solving and analytical skills- Communication and collaboration abilitiesAchievements: - Successfully deployed and configured critical applications- Resolved issues promptly, minimizing downtime- Implemented patch management system for security- Developed documentation for processesKPIs: 1. Application Uptime2. Mean Time to Resolution (MTTR)3. Patch Compliance4. User SatisfactionWith my expertise in application administration, I ensure smooth operation and optimal performance, contributing to organizational success. Show less As an Engineer Network Digitization Production during COVID-19, I drive the digitization efforts in network operations, implementing digital solutions to enhance performance and automation. Responsibilities include leading digital transformation, implementing technology solutions, streamlining processes, analyzing data, managing projects, and providing training and support.Skills: - Strong knowledge of network operations and infrastructure- Familiarity with digital tools and technologies- Proficiency in data analysis and visualization- Project management skills- Excellent communication and collaboration abilitiesAchievements: - Implemented network automation tools, improving efficiency by reducing manual tasks- Led digitization efforts, resulting in reduced network downtime- Developed training programs on digital tools and technologies- Improved network performance through data analysis- Support automation process program IT using RPAKPIs: 1. Automation Rate2. Downtime Reduction3. Project Delivery4. Efficiency ImprovementWith my expertise in network digitization production, I am committed to driving digital transformation, optimizing network operations, and delivering excellence in the telecommunications industry. Show less As a Spv SNOC Tools Operation, I oversee the management and operation of network monitoring tools in the Service Network Operations Center (SNOC). My responsibilities include maintaining and ensuring the functionality of these tools, monitoring network performance, troubleshooting issues, and collaborating with teams to enhance tool capabilities. I also document incidents and resolutions, provide training and support to team members, and possess strong knowledge of network protocols and infrastructure.Skills:Strong knowledge of network monitoring tools (e.g., OSS,Cacti,PRTG,MRTG,SYANTIC,DAVINA,OCHABOT,NGOSS,etc)Familiarity with network protocols and infrastructureAnalytical mindset for troubleshooting complex network issuesExcellent communication and collaboration skillsAbility to handle multiple incidents under pressureAchievements:KPI (Individul Goal Score) is IS(TOP performance) from management Implemented a new network monitoring tool, improving incident detection and resolutionStreamlined tool configurations, reducing false positive alerts by 30%Led a team in resolving critical network incidents, resulting in a 20% reduction in downtimeDeveloped and delivered training programs on network monitoring toolsKPIs:Incident Response TimeIncident Resolution TimeTool AvailabilityAccuracy of Incident Detection Show less Lead team in resolving network incidents in telecom. Identify, analyze, and resolve incidents to minimize downtime. Provide guidance to engineers and technicians. Investigate incidents and implement preventive measures. Maintain documentation and generate reports. Stay updated on industry trends.KPIs: Incident resolution time, response time, incident prevention, customer satisfaction.Innovation : - Develop dashboard Incident Management with Name SYANTIC- Develop telegram BOT Incident Management with Name SYANTICBOT & OCHABOTAchievements: Reduced resolution time by 20%. Decreased incidents by 15%. Achieved 90% customer satisfaction. Implemented incident management framework.- Passed Audit ISO 27001 for Incident ManagementAchievement: Telecom incident management experience. Strong network knowledge. Leadership and communication skills. ITIL certification preferredWith expertise, ensure smooth operations and timely resolutions in telecom. Show less Lead team in resolving network incidents in telecom. Identify, analyze, and resolve incidents to minimize downtime. Provide guidance to engineers and technicians. Investigate incidents and implement preventive measures. Maintain documentation and generate reports. Stay updated on industry trends.KPIs: Incident resolution time, response time, incident prevention, customer satisfaction.Innovation : - Develop dashboard Incident Management with Name SYANTIC- Develop telegram BOT Incident Management with Name SYANTICBOT & OCHABOTAchievements: Reduced resolution time by 20%. Decreased incidents by 15%. Achieved 90% customer satisfaction. Implemented incident management framework.- Passed Audit ISO 27001 for Incident ManagementAchievement: Telecom incident management experience. Strong network knowledge. Leadership and communication skills. ITIL certification preferredWith expertise, ensure smooth operations and timely resolutions in telecom. Show less - Preventive and Maintenance Core(CS-Core and PS-Core) and Power equipment at ICT Sumbagteng- Tier 2 escalation problem at ICT Sumbagteng- Manage implementation process for new/expand/update Core/Power equipment at ICT SumbagtengInitiative Program :-Transformation Process Manual Healthy Check to Automation using Telegram BOT (OCHABOT) start from regional until consumed & support all core network(PS Core) NationwideAchievement : - Best Innovator Reg10 & Trainer for NMS ICT Reg10 Team Show less As a Staff Core Network, VAS & Datacomm, I manage the core network, value-added services (VAS), and data communication systems. I maintain and troubleshoot GCS, MSS, SMSC, SGSN, and Datacomm equipment in West Sumatera.My responsibilities include managing the core network infrastructure, overseeing VAS platforms like SMS, MMS, USSD, maintaining data communication systems, resolving network issues, optimizing performance, and generating reports.I have a strong knowledge of core network infrastructure, VAS platforms, and data communication systems, with skills in troubleshooting, performance optimization, documentation, and problem-solving.My achievements include successful management of the core network, VAS, and data communication systems, prompt resolution of network issues, implementation of optimization strategies, and creation of comprehensive documentation and reports.My performance is measured by network uptime, mean time to resolution (MTTR), performance metrics like latency, bandwidth utilization, packet loss, and customer satisfaction. I am committed to ensuring the smooth operation and optimal performance of core network, VAS, and data communication systems.Support Mitigation & modernization Network after earthquake force major September 2009Innovation : MRTG ,Whatsapp & telegrambot(OCHABOT), NMS & Monitoring 3G, Build Notification Changes management Datacomm Show less As a Staff Core Network, VAS & Datacomm, I manage the core network, value-added services (VAS), and data communication systems. I maintain and troubleshoot GCS, MSS, SMSC, SGSN, and Datacomm equipment in West Sumatera.My responsibilities include managing the core network infrastructure, overseeing VAS platforms like SMS, MMS, USSD, maintaining data communication systems, resolving network issues, optimizing performance, and generating reports.I have a strong knowledge of core network infrastructure, VAS platforms, and data communication systems, with skills in troubleshooting, performance optimization, documentation, and problem-solving.My achievements include successful management of the core network, VAS, and data communication systems, prompt resolution of network issues, implementation of optimization strategies, and creation of comprehensive documentation and reports.My performance is measured by network uptime, mean time to resolution (MTTR), performance metrics like latency, bandwidth utilization, packet loss, and customer satisfaction. I am committed to ensuring the smooth operation and optimal performance of core network, VAS, and data communication systems. Show less

  • Network Data Platform and Architecture

    Oct 2024 - now

  • Engineer Application Administrations

    Feb 2023 - Sept 2024

  • Engineer Network Digitization Production

    Aug 2021 - Jan 2023

  • Supervisor (S)NOC Tools

    Nov 2019 - Jul 2021

  • Finalist Polaris Inno[x]tion Award 2021

    Apr 2021 - May 2021

  • Supervisor Incident Management

    Mar 2017 - Oct 2019

  • Pj. Supervisor Incident Management

    Sept 2016 - Feb 2017

  • Overseas Training Blade Cluster Platform

    Sept 2016 - Sept 2016

  • Staff Core and Power Performance Assurance Sumbagteng

    Oct 2013 - Aug 2016

  • Overseas Training EPG 2012A

    Mar 2014 - Mar 2014

  • Core Network Operation Padang Staff

    Apr 2012 - Sept 2013

  • Overseas Training Juniper

    Sept 2012 - Sept 2012

  • Staff Core Network, VAS & Datacomm Sumatera Barat

    Dec 2008 - Mar 2012