Fortune Ossai

Experience

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  MultiChoice Group

  Jan 2013 - Jan 2016

  Customer Service Representative

  • Consulted regularly with customers on technical issues.• Reduced system downtime and recurring expenses.• Resolved significant difficulties with use of Subscribers Management Application(SMA)• Reconnecting and balancing customers DSTV account.• Handling and solving customers’ queries and plight as regards their DSTV.• Computation of data and analysis.• Broad understanding of products and services.• Wide scope of market and technical knowledge.• Analytical thinking to provide solutions to problem. Show less

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  Upwork

  Feb 2016 - now

  Web Designer

  ▫️ Wordpress website design for clients▫️ Fix and support website errors▫️ Maintenance to websites▫️ Provide client DIY website guides

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  Ogastartup Digital Solutions

  Mar 2016 - now

  Web Designer

  - Good understanding of content management systems.- Good understanding of search engine optimization principles.- Proficient understanding of cross-browser compatibility issues.- Excellent visual design skills.- Up-to-date experience with international web protocols, standards, and technologies.- Creative and open to new ideas.- Adaptable and willing to learn new techniques.- Excellent communication skills

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  Dowell Research UK Limited

  Aug 2023 - now

  Wordpress Developer
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  AILovesHR

  Mar 2024 - Jun 2024

  Digital Operations Assistant

  ▫️ Virtual Assistant to CEO▫️ Canva Graphics Design▫️ Website Management▫️ Team Coordination