Valentine Nzeng

Valentine Nzeng

Adviser

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location of Valentine NzengGreater Leeds Area

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  • About me

    Managing Director at SpringAid International Development UK

  • Education

    • Leeds Metropolitan University

      2010 - 2013
      Bachelor's degree Global Development and International Relations 2:1
    • University of Bradford

      2013 - 2014
      Master's degree International Politics and Security Studies Merit
  • Experience

    • CHAPELTOWN CITIZENS ADVICE BUREAU

      Jan 2010 - Aug 2013
      Adviser

      • Advice clients on issues relating to income maximisation and benefits calculations, Employment, Housing & Homelessness, debt management, consumer issues, Immigration & Nationality Rights (OISC Level 1).• Calculating Means tested benefits, ESA, IbJSA, IS, Tax credits WTC, CTC, CB, PC, HB and CTB. – using benefit calculator.• Explore client’s situation by researching relevant information to match client’s case, thereby making sure that information & advice is up-to-date.• Match client’s situation to rights and responsibilities, Outline options for client to take Action and based on an informed decision.• Take relevant actions including signposting & referral to other agencies, local authorities and third party organizations when & where necessary.• Raise any social policy issues with client including advocacy work and provide advice on how to act on these issues.• Write case reports using appropriate policy codes as reflective of the issues, the underlying causes of the problems, measures taken and advice given. Show less

    • Royal British Legion

      Apr 2014 - Nov 2014
      Advice & Information Officer
    • Virgin Media

      Jul 2015 - Jan 2016
      Finance Planning Validation Administrator
    • Joseph Rowntree Foundation (JRF)

      Mar 2016 - Dec 2016
      Communications & Project Management
    • SpringAid Consultancy International CIC

      Dec 2016 - now
      Managing Director
    • NHS England: Change & Programme Delivery

      Jan 2018 - now
      Project Manager
  • Licenses & Certifications

  • Volunteer Experience

    • Adviser

      Issued by CHAPELTOWN CITIZENS ADVICE BUREAU on Jan 2010
      CHAPELTOWN CITIZENS ADVICE BUREAUAssociated with Valentine Nzeng