Will Kopperl

Experience

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  Northwestern Mutual

  May 2014 - Sept 2014

  Sales and Consulting Intern

  • Built own financial consulting business by bringing on new customers as a summer internship• Developed financial plans for customers by working with stakeholders and subject matter experts

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  Epic

  Jun 2015 - Jul 2021

  Product Quality Manager - MyChart

  • Managed MyChart digital payments products; Epic is leading EHR software company that reached $3 billion revenues and 29% market share in 2020 and MyChart is Epic’s mobile app used by 150 million patients; led product development when MyChart became top health app on App Store and Google Play • Built digital estimates product for hospitals to acquire patients; prioritized features with engineers and iterated designs, conducted A/B tests, led scrum meetings, defined and led teamwide testing effort, and presented release strategy to leadership, resulting in hospitals engaging thousands of new patients• Presented new and upcoming billing features at Epic's annual Experts Group Meeting to ~50 hospital analysts representing ~$40 billion in revenue to demonstrate future roadmap for MyChart• Served as MyChart analytics quality lead; designed and built executive dashboards, defined KPIs to measure success for customers, triaged new development and issues, and demonstrated new products to customers; leading to successful launch of six benchmarked dashboards across the Epic community Show less

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  Amazon

  May 2022 - Aug 2022

  Senior Product Manager MBA Intern

  • Served as Sr. Product Manager summer intern on the Amazon Access team, which removes shopping barriers on Amazon for low-income customers; achieved 7.2 million low-income Prime members in 2022• Directed independent project with the given prompt of improving fresh food access in food deserts; identified the customer, defined the problem, and developed a solution to operate a mobile food truck that integrates with Amazon Fresh as an online preorder and in person grocery pickup system • Prioritized software features and overall scope for a Minimum Viable Product; demonstrated to engineering team why features would benefit the customer and clarified technical feasibility; created scalability plan for future releases to integrate additional features and customer acquisition opportunities• Built financial model to show profitability of my solution; projected 1.5 million customers and $500 million in downstream revenue for Amazon over its first five years • Presented written deliverable to manager, mentor, and an Amazon intern evaluator to demonstrate customer pain points, how I defined the problem, and my operational plan to make the truck profitable Show less

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  NowPay LLC

  Sept 2023 - now

  Corporate Development Manager (Product Management and Enterprise Sales)

  *Serving as head of business development for NowPay, a payments startup that serves auto lenders, servicers, and dealers*Leading our sales efforts for enterprise customers, forming strategic partnerships and API integrations, and informing our product roadmap*Building our sales pipeline and managing all stages of the sales funnel*Defining and measuring key business and performance metrics in collaboration with senior leadership