Oussama Belghazi

Oussama Belghazi

Reservations Supervisor

Followers of Oussama Belghazi1000 followers
location of Oussama BelghaziMarrakesh, Marrakesh-Safi, Morocco

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  • Timeline

  • About me

    Director at Market Your Enterprise

  • Education

    • Université de Perpignan Via Domitia

      2003 - 2007
      Master's degree Tourism and Travel Industry Management

      Master degree in tourism management from the University of Perpignan.

  • Experience

    • Yas Hotel Abu Dhabi

      Jul 2009 - Sept 2010
      Reservations Supervisor

      ► Managing reservation department.► Managing groups.► Creating procedures (SOP) for the department.► Training reservation team.► Implementation of up-selling plan.►Participation in ATM exhibition (Arabian Travel Market).

    • Palmeraie Hotels & Resorts Group

      Sept 2010 - Dec 2011
      Deputy E-distribution Director

      ►Managing E-distribution & E-marketing for Palmeraie Hotels & Resorts: Palmeraie Golf Palace 5 *; Hotel Du Golf 5 *; Jardin D' Inès 5 * (Small Luxury Hotels) Pavillon du Golf 5 * (Preferred Boutique Hotels); Secret Garden Villas 5 *; Palmeraie Village Apart Hotel 4*. ► Developing portfolio B2C & B2B. ►Developing portfolio of luxury OTA (online travel agency).►Managing SEO of the website & Google PPC campaign. ► Integration on GDS: Amadeus, Galileo, Sabre , Worldspan . ►Integration on social networks (Facebook, Twitter). ► Launch of e -mail campaigns, newsletters, and SMS. ► Launch of flash sales packages. ► Integration of Palmeraie Hotels & Resorts in marketing packages of Preferred Hotels & Small luxury hotels. ► setting up the Channel Manager, rate shopping system, and booking engine for all the hotels. ►Participation in the integration of Hotel du Golf in Intercontinental chain. Show less

    • Pickalbatros Hotels

      Apr 2012 - Dec 2012
      E-distribution & Contracting Manager

      ►Establishing E-commerce and E-Marketing Strategy. ►Designing the new website of the chain. ►Management of Google & Facebook marketing campaigns. ►increasing 20% distribution turnover. ►Managing tour operator contracts. ►Participation in the exhibitions: ITB, Top Resa.

    • Kenzi Hotels Group

      Jan 2013 - Apr 2014
      Sales Manager

      ►Establishing the sales and marketing strategy. ►Implementing the business plan to promote the following segments: Corporate distribution Leisure.►Increasing the turnover by 13.12% with comparison to STLY (same time last year). ►Developing the rooms nights by 23.64% comparison to STLY (same time last year).►Increasing the ADR (average daily rate) 8.12% comparison to STLY (same time last year). ►Recruitment and training of the sales team. ►Management of marketing campaigns. Show less

    • Atlantic palace resort agadir

      Jul 2014 - Apr 2016
      Revenue Manager

      ►In charge of optimizing room revenues for Atlantic palace Hotel.►Responsible for: Pricing strategies Inventory management Revenue forecasting Reporting Budgeting Defining revenue management strategies on a multi-segment basis.

    • Groupe Barrière

      Apr 2016 - Jul 2017
      Revenue Manager

      ► Responsible for the implementation of the best practice to optimize turnover according to Barrière Group's revenue and distribution policy.►Responsible for: Analyzing the performance of the hotel Using the revenue management system EZRMS as a basis for strategic decisions.Monitoring the market and its competitors in terms of pricing to feed the future strategies and budget.Estimating groups prices and providing dynamic forecasts VS the budget.Optimizing the distribution channels and Managing the reservation department.Conducting a daily and monthly analysis of the results in terms of internal and external indicators (ADR, Turnover, RevPAR and market share) in order to react in time. Show less

    • Revenue Management Consulting

      Aug 2017 - Mar 2019
      Revenue Management Consultant

      Riad Kheirredine (5* Luxury Boutique hotel 20 rooms in Marrakech)Travel Consulting Group (12 Riads, Boutique hotels 100 rooms in Marrakech)Hotel Best Western Toubkal (4* Business hotel 67 rooms in Casablanca)► Responsible for the implementation of the Revenue and distribution strategy.► in charge of the forecast, budget rooms, and daily and monthly reports.

    • Meeting Point International

      Apr 2019 - Jul 2020

      ► In charge of revenue management and sales for:Hotel Labranda Les dunes D’or 4* (436 rooms all-inclusive resort in Agadir)Hotel Labranda Amadil (280 rooms all-inclusive resort in Agadir) ► In charge of revenue management, Reporting and creating revenue Opportunities for:Hotel Labranda Les dunes D’or 4* (436 rooms all-inclusive resort in Agadir)Hotel Labranda Amadil (280 rooms all-inclusive resort in Agadir)

      • Revenue & Commercial Manager

        Feb 2020 - Jul 2020
      • Revenue Manager

        Apr 2019 - Jan 2020
    • Market Your Enterprise

      Aug 2020 - now
      Director

      In charge of:Digital Marketing Campaigns.Web site creationMarketing strategy

  • Licenses & Certifications

    • T.I.G.E.R (Training in guest employee relations)

      Yas Hotel Abu Dhabi
      Aug 2009
    • Butler training

      Banyan Tree Hotels & Resorts
      May 2007
    • Supervisor Skill Builders training

      Yas Hotel Abu Dhabi
      Sept 2009
    • H.O.P.E (Hotel orientation Training for employee)

      Yas Hotel Abu Dhabi
      Jul 2009
    • Customer care training

      Banyan Tree Hotels & Resorts
      Apr 2007
    • Train the trainer certification

      Banyan Tree Hotels & Resorts
      Apr 2007