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Barb Delorto, CPP, PHR, PMP

Barb Delorto, CPP, PHR, PMP

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location of Barb Delorto, CPP, PHR, PMPChicago, Illinois, United States

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  • Timeline

  • About me

    HCM Client Service Consultant III

  • Education

    • Triton College

      1996 - 1999
      General Studies

    • College of DuPage

      2018 - 2018
      EDUCATION

  • Experience

    • ADP

      Nov 2006 - now

      Develop associate performance across all sectors of Comprehensive Services including; Payroll, HR, Employee Services, Benefits and Technical Support Initiate service recovery, leverage knowledge to provide accurate and empowering feedback. Coordinate service roll-outs with mid level and senior leadership. Provided prompt and thorough responses to client inquiries concerning payroll, tax filing, banking and invoicing. Supported end users through navigation, troubleshooting and maintenance instructions on PCPW, PayeXpert, HReXpert and HR Profile (currently known as Workforce Now). Assisted clients by reviewing and recommending software enhancements and ADP Products. Researched, initiated and modified complex mainframe features to meet clients' specific needs.

      • HCM Client Service Consultant III

        Jul 2022 - now

      • Human Resources Specialist

        Apr 2020 - Jul 2022

      • Quality Coach/Service Center Mentor II

        Mar 2009 - Apr 2020

      • Payroll Client Support Specialist

        Nov 2006 - Mar 2009

  • Licenses & Certifications