Alfredo Carasa

Experience

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  Sony Music Entertainment

  Aug 1998 - Dec 1999

  Media and press promoter
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  Warner Music Group

  Jan 2000 - Feb 2002

  Tv and Press coordinator
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  Baptist Health South Florida

  Feb 2004 - Aug 2015

  International Customer Relations Coordinator
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  Fuze Beverage

  Sept 2007 - Dec 2008

  South Florida Product Promotions Lead
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  Stronger RX

  May 2014 - Aug 2015

  Global Account Executive
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  Cleveland Clinic

  Sept 2015 - Jul 2018

  Financial Counselor
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  Holman Automotive

  Jul 2018 - Feb 2020

  Internet sales manager and consultant
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  American Express

  Nov 2019 - Feb 2025

  Qutbound and Inbound telephone-based position responsible for the development and management of high potential and high spending clients Responsible for the overall management (expansion and retention) of a defined portfolio of high-value existing customers. Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers provided by American Express within territory Relationship management Proactively reach out to customers to uncover opportunities, handle the customer until there's a change in customer spend in alignment with growth or retention conversations Understand client needs, provide appropriate solutions and resolve/redirect client concerns. Use consultative selling & negotiation skills to achieve growth in charge volume. Quickly earn client trust to recommend payment efficiencies, while demonstrating value. Develop cross-functional partnerships to further enhance their relationships with Amex. Show less

  • Business Development Account Manager

    May 2024 - Feb 2025

  • Customer Care Professional

    Feb 2020 - Nov 2024

  • Business Development Consultant

    Nov 2019 - Nov 2024
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  Shamrock Trading Corporation

  Jan 2025 - now

  Buisness development manager

  Bilingual account development position, working and growing accounts with various logistic companies