Kiley Carlin

Experience

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  Marco's Pizza (Marco's Franchising, LLC)

  May 2017 - Oct 2018

  Shift Lead

  Started as a crew member and after demonstrating skills in communication, punctuality and honesty were promoted to Shift Lead. Facilitated a coherent work environment that promoted teamwork through communication which transcended my leadership skills. As shift lead my responsibilities were to perform opening and closing operations, count the register, make deposits, handling team members and customer concerns and to assist with daily operations of prepping food and customer service.

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  Southern Fresh

  Mar 2019 - Jul 2020

  Server

  Enjoyed a fast-paced work environment that was teamwork-oriented. Established customer relationships with locals and visitors. Improved multitasking skills and working under pressure. Responsibilities included: Seating guests, taking orders & phone calls, running food, counting registers, and providing excellent service.

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  Leveness HHC, LLC

  Oct 2020 - Jul 2021

  Assistant Care Provider

  Assisted behavioral therapists to assist a family with daily tasks caring for children with special needs. Provided support by supervising and interacting with the kids, and learned how to care for their individual needs, worked with ages 2-10. CEU Certificates: OSHA Regulations and Bloodborne Pathogens, Autism Spectrum Disorders, Legal: HIPPA/Cobra Patient Rights, and CPR. Certified in CPR and First Aid. Completed a 40-hour course on Registered Behavior Technician (RBT) to expand my understanding of how to help assist the family. Show less

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  Core Vegan Market and Bistro

  Aug 2021 - Dec 2021

  Server

  Enjoyed serving my local community and engaging guests with quality customer service. Helped assist managers to improve POS system to add table numbers and improved efficiency of service. Provided suggestions to help improve business from previous restaurant experiences.

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  OLDSMAR FLORIST LLC

  Mar 2022 - Jul 2022

  Floral Designer & Sales

  Assisted with floral retail operations: preparing and cleaning flowers, quality customer service and sales, and floral design.

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  JCPenny Portriat Studios

  Oct 2022 - Mar 2023

  Photographer/Sales Associate

  Interacted with all ages to take portraits to celebrate different life milestones: birthdays, maternity, newborns, family, graduates, business headshots, engagements, etc. Provided excellent photography and customer service that led people to leave with a smile.

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  Pinellas County Clerk of the Circuit Court and Comptroller

  Mar 2023 - now

  Customer Information Specialist

  Administer customer service via phone for the criminal and traffic department. Ensure understanding of citizens concerns by providing accurate information and answering questions that helps an individual take the correct actions necessary to resolve an issue.