Eric March

Experience

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  TechTV

  Sept 1997 - Jun 1999

  Radio Board Op

  I was board op and engineer for an online radio station. I was tasked with establishing streams, maintaining the auto play system for spots and ads, editing interviews, wrangling guests and hosts, and maintaining the studio.

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  Blue Wireless

  Jun 1999 - Jan 2001

  Audio Department Manager

  I managed an audio/QC department for a cutting edge phone portal company. I oversaw a team of 5 engineers in editing and supplying content for the service.

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  Monster Inc.

  Jan 2002 - Jan 2003

  Account Management Monster

  As an Account Manager for Monster Cable I was responsible for handing quite a few national pro audio accounts. On a daily basis I would enter orders for some of the biggest music retailers in the US. In addition to order entry I also did first line technical support to our pro audio customers which included troubleshooting problems by phone, arranging replacement equipment when needed, and working with engineering when the problems got beyond a bad setup or a failed cable. Part of this position was managing AR when accounts were behind and working with them when they got behind. Great role to have learned customer service from. I still follow some of the Monster Mottos today. Show less

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  LMG, LLC

  Feb 2004 - Oct 2008

  Account Executive

  • Responsible for sales and support to producers and hotel AV departments• Maintained client relationships and supported sales initiatives• Performed introductory visits to potential new clients• Provided on site project management• Prioritized tasks on a daily basis and supervised staff• Interfaced with multiple internal departments to ensure proper show support• Arranged rental gear for show services department• Set up and instructed clients on how to use gear• Provided 24hr phone support to clients • Negotiated and arranged cross rentals• QC’d gear when necessary Show less

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  Event Management and Logistics Worldwide

  Oct 2008 - Apr 2009

  Account Executive

  • Researched shows that fit our company’s product, and entered exhibitor information into Salesforce• Made initial calls to prospective clients• Developed relationships with new clients and show organizers• Maintained current client relationships and supported sales initiatives• Provided on site support to clients domestically and internationally• Wrote and developed marketing materials• Built and maintained company IT infrastructure

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  XP STAGING DESIGN AND DRAPE RENTALS LLC

  Aug 2009 - Mar 2012

  Account Executive

  • Performed B2B Sales for 3 different products within their segments• Researched and cold called on potential shows and new clients• Project management for events and scenic rentals• Set up and managed local warehouse operation• Pulled, QC’d, and returned gear for shows• Set up and maintained company inventory control system• Deliver and return local rentals• Acting General Manager for local operation

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  PSAV

  Mar 2012 - Mar 2018

  Sales Manager, Branch Operations

  • Researched and cold called on potential shows and new clients• Used a consultive sales process to acquire information and present solution in a conversational manner• Did discovery calls, collecting client event information and aligning our solutions to best fit the event strategy• Sold the full array of products offered by PSAV including, virtual events, event marketing, event design, scenic, and environments.• Designed and quoted audio-visual packages for events based on client’s needs• Pitched full show solutions to clients and overcame objections to sales• Worked with Sales Director on developing local sales goals and strategies to meet them• Created processes to communicate confirmed show information to Project Managers• Acted as Project Manager and technician when called upon• Awarded Top Producer Status from 2015-2017 Show less

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  AV Strategy, Inc.

  Mar 2018 - now

  General Manager

  • Acted as an Outside B2B Sales Manager for a company new to Las Vegas• Developed and implemented local sales strategy and customer service standards• Prospected, cold called, cold visited, and pitched our solutions to new clients• Designed and implemented company marketing materials including website, printed materials, and marketing campaigns. • New rental product research, package design, pricing, and marketing strategy• Served as backup operations support, duties included picking, shipping, delivery, and return of equipment; Equipment maintenance, QC, and repair. • Experience operating warehouse equipment, lift gates, hydraulic docks, pallet jacks, inventory tracking (R2), box trucks (28’), vans, and other company vehicles. Show less

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  Sitel

  Aug 2020 - Dec 2020

  Temporary Remote Health Insurance Sales Agent

  • Provided first line phone support to seniors looking for Medicare Advantage health insurance plans with United Healthcare• Worked with seniors to make sense of the plans, and going through lead qualification and discovery to find and sell appropriate products• Trained on rules and regulations to be compliant with CMS directives• Provided world class customer service to existing customers of United Healthcare

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  Meubles Foliot / Foliot Furniture

  Dec 2020 - Jul 2021

  Sales Manager