Zanele Mureverwi

Experience

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  Chick-fil-A-Franchise

  Jul 2020 - Apr 2021

  Fast Food Team Member

  • Taking and completing orders and transactions.• Clearing tables and cleaning after customers Using the MOPIS system to take orders promptly and as efficiently as possible.• Greeting and attending to every guest.• Responsible for stocking, restocking, maintaining order in the department• Working with other associates to ensure that customers have a good experience.

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  Lululemon

  Mar 2022 - May 2023

  Educator

  • Engaging and connecting with guests• Check out guests using Mobile Point System• Assess guests’ needs to provide customized, effective purchase and return solutions and support.• Speaking authentically about our community and culture.• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards Show less

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  University of North Texas

  Jan 2023 - Jun 2023

  Student Office Assistant

  • Greet and welcome visitors in a professional and friendly manner.• Answer and direct phone calls to the appropriate person or department.• Respond to inquiries from students, faculty, staff, and the public in person, over the phone, or via email.• Provide information about programs, services, and resources offered by the organization or institution.• Schedule appointments and manage calendars for staff members, if required.• Assist with basic administrative tasks such as filing, photocopying, scanning, and data entry.• Receive and distribute mail and packages.• Assist with special projects or events as needed.• Collaborate with other administrative staff to ensure smooth operation of the office. Show less

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  Kappa Delta Sorority

  Mar 2023 - Aug 2023

  Director of Marketing And Social Media

  • Developed and curated compelling content across diverse social media platforms such as TikTok, Instagram, Facebook, Snapchat, and Twitter to engage with target audiences effectively.• Increased account engagement on Instagram to 34.5% in 30 days• Assisted in crafting and executing social media marketing and influencer marketing strategies to broaden the organization's reach and engagement.• Increased video views on TikTok to 1,495.89% and over 21,833.33% shares within a 15-day period• Analyzed social media analytics to track key metrics and prepared detailed reports to inform future strategies and optimize performance.• Demonstrated proficiency in building collaborative relationships with other sororities and prospective new members, fostering a strong sense of community and inclusivity. Show less

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  PepsiCo

  May 2023 - Aug 2023

  Information Technology Business Analyst

  • Leverage expertise within the Procure to Pay Indirect Procurement team to seamlessly adapt to global procurement processes, optimizing the functionality of Ariba & S4 within the procurement domain to enhance operational efficiency.• Drive the configuration and development of essential templates, questionnaires, and reports, ensuring alignment with organizational objectives and stakeholder requirements to facilitate streamlined procurement operations.• Supported sector-specific IT solutions and enhanced digital capabilities for vendors using PepsiCo services via Ariba.• Managed integrated systems lifecycle through Ariba, including analysis, design, testing, implementation, and support.• Collaborate closely with team members to finalize test cases and assist in UAT preparation and execution, fostering a culture of teamwork and continuous improvement within the procurement function. Show less

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  Frisco ISD

  Aug 2023 - Dec 2023

  Substitute Teacher

  • Delivered and adapted lesson plans across grades K-12, maintaining student engagement and classroom continuity in subjects such as math, English, and science.• Managed classrooms using effective behavioral strategies, ensuring a productive and inclusive learning environment for students of diverse academic and developmental levels.• Provided one-on-one support and differentiated instruction for students with varying learning styles, including those with special needs, adhering to IEP and 504 plans.• Collaborated with school staff, including special education teams, to ensure student progress and adherence to curriculum standards.• Fostered a safe, respectful, and positive classroom atmosphere, building strong rapport with students while promoting critical thinking, creativity, and academic success. Show less

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  PepsiCo

  Jan 2024 - May 2024

  Sector IT Analyst- Global Design and Innnovation

  • Facilitate Global Design and Innovation initiatives, providing comprehensive support to Frito Lay's Design Teams and their in-house Marketing Agency, D3, fostering collaboration and creative synergy across teams.• Support the implementation of technology solutions for PepsiCo's global creative community.• Lead the demand generation process, shaping strategic IT projects and programs aligned with business objectives, overseeing their seamless execution from inception to completion, driving efficiency and value creation.• Cultivate strategic partnerships with Adobe within PepsiCo, spearheading an initiative to seamlessly integrate the Creative Cloud Community across PepsiCo's diverse creative ecosystems, driving innovation and efficiency in creative workflows and processes.• Getting the opportunity to gain more insight into the background and flow of PepsiCo's Marketing Taskforce, while also gaining experience and being able to utilize my marketing background. Show less

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  PepsiCo

  Jul 2024 - now

  Service Design Analyst - Digital Services and Applications

  • Drive global IT initiatives for Frito-Lay’s Global Design function at the Plano headquarters, collaborating with 25+ team members and 90+ creatives from the D3 Agency, a leading strategic and creative agency for 30+ global brands. •Support the implementation of technology solutions for PepsiCo's global creative community. •Streamline digital workflows and refine technical processes to boost efficiency in large-scale creative operations. •Cultivate strategic partnerships with Adobe within PepsiCo, spearheading an initiative to seamlessly integrate the Creative Cloud Community across PepsiCo's diverse creative ecosystems, driving innovation and efficiency in creative workflows and processes. •Led and facilitated the Digital Products & Applications day for PepsiCo’s High School Summer Internship, mentoring underprivileged students to build skills, self-awareness, career readiness and prepare for future career opportunities. Show less