
Namrata Mathur
Transaction and Strategic Quality

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About me
"Empowering Organizations and Assisting Employees/People Through Strategic HR Leadership: Navigating Tomorrow's Workforce Challenges"
Education

Black Belt - RABQSA (Exemplar Global)
2015 - 2015Black Belt Six SigmaSix Sigma Black Belt certification, focusing on the latest tools being utilized to solve problems using DMAIC rules.

Sri Venketeswara College- Delhi University
2005 - 2006Master’s Degree Tourism and Travel Services ManagementPost Graduation in Travel and Tourism

Jawahar Lal Nehru University
2002 - 2005Bachelor’s Degree Spanish Language and Literature AGraduation

A.E.S Sr Sec
1989 - 2002Commerce with MathsSchooling

Indian Institute of Management Rohtak
2018 - 2018Executive Development Program in Strategic Management Strategic Management
Institute of Management Technology, Ghaziabad
2009 - 2011Master of Business Administration - MBA Human Resources Management and Services A
Indian Institute of Management, Lucknow
2024 - 2024Global Senior Leadership Program Specialization: Chief Human Resource Officer Human Resources Management and Services
Experience

Beautiful Destinations
Apr 2006 - Feb 2012Transaction and Strategic Quality• Transaction Auditing and Investigation Related Activities.• Audits of operations periodically and check on the implementation of Standard Operating Procedures (SOP) during the processes.• Quality systems related activity• Maintenance of job, service, skills, training records of all personnel • Preparing and reviewing the SOP.• Product quality reviews.• Making sure that the quality related complaints are investigated and resolved.• Checking and approving the BPMS after brainstorming Show less

Eminence Services Pvt Ltd.
Apr 2012 - Nov 2017Senior Human Resources ManagerTalent ManagementRecruitmentsJoining and TrainingsHR Budgets - planning and executionPerformance ManagementDrafting & Execution of Policies and ProceduresHRMS

Ola
Dec 2017 - Oct 2018Manager- Operations (HRBP)Talent ManagementRecruitmentsInductionsLearning & Development• Advocacy strategies • Oversee the budget plans and track expenses of the support departments.• Responsible for Performance Management. Prepare performance reports and report any issue to the management.• Ensure that all employees adhere to the company policies and regulations.

MAISON D' AURAINE
Oct 2018 - Oct 2023General Manager - People OperationsRecruitmentsInduction and TrainingsEmployee Life CycleHuman Resource ManagementProductivity ManagementStakeholder ManagementEmployee EngagementCulture Development Cross Functional ProgramsPerformance ReviewAnnual Appraisals

NCheng LLP
Dec 2023 - nowHuman Resources ManagerDevelop and Implement HR StrategiesManage Recruitment and SelectionTalent and Organizational DevelopmentCompliance OversightEmployee Relations and Conflict ResolutionFoster a Positive Work EnvironmentStrategic CollaborationLeadership and Team Development
Licenses & Certifications

Six Sigma Black Belt
Exemplar GlobalAug 2015- View certificate

Lean Six Sigma Black Belt
Benchmark Six SigmaAug 2015 - View certificate
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Certified Master Black Belt (MBB)
QT&T Consulting (Asia) Pte. Ltd.Jan 2023
Volunteer Experience
Project coordinator
Issued by iDiscover on Dec 2014
Associated with Namrata Mathur
Languages
- enEnglish
- spSpanish
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