Hayley Landry

Experience

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  Kroger

  Jun 2013 - Dec 2013

  Cashier/Floral

  In the floral department, developed skills in decorating and working hands on with flowers and arrangements, practicing an eye for color and texture to match with different occasions.On the front end, customer service every day, ensuring care and satisfaction with every patron.

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  Crew Staffing

  Oct 2013 - May 2017

  Event Manager

  Crew Staffing is growing its exclusive cliental list to become one of Houston’s premier hospitality staffing companies, supplying Houston with professional Wait Staff, Bartenders, and Private Chefs with the desire of growing to a full service catering company. Providing tailored service personal to Houston’s Elite. I was promoted to Recruiting, Training, and Staff Manager in charge of posting jobs, attending career and job fairs, and recruiting capable applicants. As Training and Staff Manager responsible for accurate and thorough hands on training for the new hires, as well as supervising their execution of the received training during events. Show less

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  Four Seasons Hotels and Resorts

  Apr 2014 - Aug 2014

  Banquet Server

  First experience working in a hotel, so I chose a company that would challenge me. Working events through a major international corporation where high standards are expected at all times.

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  Hospitality Lawyer

  May 2014 - Oct 2014

  Event Coordination Intern

  Hospitality Lawyer hosts two conferences every year, The Global Congress on Travel Risk Management and the Hospitality Law Conference, both of which I have volunteered at. They liked my work so I was asked to intern during the summer. Interning to learn the makings of these big conferences and how they are set up and planned, as well as actually working the floor again.

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  Sleepy Hollow Country Club

  May 2015 - Aug 2015

  Management Intern

  Learning through a rotational F&B internship the value of communication between front of the house and back of the house. Experiencing new positions and important skills with different POS systems. Networking with the members and managers, gaining great contacts and friends.

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  Super Four Experience

  Aug 2015 - May 2017

  Special Events and Marketing

  The Final Four and Super Bowl Houston host committees have agreed to both Sports Marketing and Hotel Restaurant Management students unprecedented access to the ‘behind the scenes’ activities that go into hosting sporting events of this magnitude. We gained valuable experiences each semester having opportunities surrounding the Final Four in 2016 and the Super Bowl in 2017. Please DM for more information.

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  Lakeside Country Club

  May 2017 - May 2021

  Starting job out of college: Responsible for 5 areas, Island, Oasis, Banquets, Valet, Reception. Before the 2017 Harvey flood: I was hired to raise service levels through improved culture and teamwork mentality. Worked on a recycling initiative for the club and improved upon inefficiencies within traditions by integrating SOPs.After Harvey: I assisted in the operations of a temporary F&B outlet that was the main source of revenue until the main clubhouse was rebuilt. I was responsible for assisting with the documentation of the construction committee meetings to demo and re-build the main clubhouse. I also assisted in the planning of and preparations for the new clubhouse operations. Show less

  • Associate Manager

    Oct 2018 - May 2021

  • Assistant Banquet Manager

    May 2017 - Oct 2018
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  CasinoTech

  Aug 2021 - Nov 2021

  Human Resource Generalist

  HR Generalist for a privately owned company focused on tactical hiring of upper management, strategic design and implementation of the company culture program, and bridging the communication and general SOPs between the two office locations.

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  Sun Valley Company

  Nov 2021 - Apr 2022

  Lift Operations

  Responsible to safely ski to assigned lift and operate the lift safely and efficiently. The most important aspect to provide friendly and courteous service and create positive memories for guests in every interaction.

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  Haydon Property Management

  Jan 2024 - now

  Property Manager

  As a property manager I oversee a diverse portfolio of 13 doors, encompassing both commercial and residential properties, my primary focus lies in delivering exemplary service. I am dedicated to optimizing the functionality of each space, ensuring they meet the unique needs and preferences of their occupants. My commitment to excellence is rooted in a passion for facilitating environments that foster productivity and satisfaction for all.