Raphal Moodley

Experience

• 

  Vuvu Plaza

  Jan 2013 - Jun 2014

  Online Support Agent and Marketing Assistant

  Title:Online Support Agent and Marketing AssistantActual Title: Jack of all Trades & Professional Multitasker Social Media: Page Manager - VuvuPlaza & NewKube SASocial media campaign planning and managementContent planing and competition conceptualisation Sales:Lead generation (Products&Services)Cold calling Outbound SalesClient & Supplier setup and supportNegotiation of Deals to be run on siteClient advert creation & promotionCustomer Support:Customer Support for - VuvuPlaza.com, AmadeusDeals & IOL DealsEmail, Telephonic & Live Chat SupportFacilitating product exchanges, returns and refundsAccount queries & Account Troubleshooting Show less

• 

  Zomato

  Sept 2014 - Sept 2015

  Sales Manager
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  Zapper South Africa

  Sept 2015 - Apr 2016

  Consultant
• 

  Just Perfect

  Apr 2016 - May 2017

  Paid Media Specialist

  •Managing PPC Campaigns Using Multiple Networks.•Managing Social Media Paid Campaigns.•Analytics & Performance Reporting.•Managing SLA Agreements & KPI Goals.•Campaign Management & Optimization.SummaryManaging a portfolio of clients across multiple platforms for the main purpose of lead generation & brand awareness.

• 

  Mediology

  May 2017 - Nov 2020

  Head Of Paid Media Optimisation
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  Dentsu South Africa

  Dec 2020 - now

  Paid Media Manager & Trainer