Ahmed Hassan

Experience

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  GOAL Ireland

  Aug 2006 - Jun 2014

  IT Manager

  Ensure the Availability & Reliably of the Information Technology systems in all GOAL Sudan’s Offices and to support the users of these systems in using them effectively and correctly.Plan Entire office backup system, maintaining fault tolerance & remote disaster recovery backups. Remote backup management from filed sites to head office using NAS.Administrating GOAL web mail Server managing user and group accounts and mail Quotas. Manage SAGE Server (ERP) Windows 2008 ServerAdministrating office network shared server (Linux Based), with user access rights and shared drives management with security authorization access levels.The scope of this role involves responsibility for the entire IT infrastructure (including network connectivity, Enterprise Applications, IT equipments, PCs, network hard-drives, switches & other devices, satellite equipments, printers, servers as well as standard software’s). FTP, DHCP, DNS and Dynamic DNSAnd also involves liaising & coordinating with the Logistics and procurement department in supporting and purchasing IT & communication equipment. Management of IT assets tracking and monitoring system.Manage and update service contracts and technical agreements.Liaise in setting and selecting contractors and agreements and contracts layout. Show less

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  Catholic Relief Services

  Oct 2019 - Sept 2021

  Information Communication Technology Officer

  Background:Provides support for knowledge management, decision-making, and programming effectiveness by ensuring efficient operation and use of CRS information sharing, communication, and technologies, and by providing technical support to CRS staff on overall IT systems. Duties and responsibilities:System Management:Implement, configure and maintain systems to meet CRS program service and operational excellence requirements.Maintain quality system configuration, administration, security, and maintenance for CRS program IT systems and databases, including networks, servers,.Maintenance and troubleshooting Hardware and softwareDocument resolutions to problems and maintain repair logsCompliance:Provide consistency in service delivery against established policies, procedures, and service standards.Support the procurement of IT equipment and software purchases in line with CRS standards and in compliance with donor requirements.ICT4D:Deploy and provide ongoing technical support in ICT solutions integrated within programming interventionsCapacity Building:Maintain personal and professional development to meet the changing demands of the job.Develop, and implement training programs to improve staff and partners capacity in the area of ICT.Reporting:Prepare and provide weekly ICT service reports for Darfur offices, The reports should include data regarding service performance, key risks, current project status, and planned initiativeKnowledge, Skills, Abilities:Practical problem solving skills and solid trouble shooting skills and adoption of relevant technology and management tools.Agency-wide Competencies (for all CRS Staff) These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.Serves with IntegrityModels StewardshipCultivates Constructive RelationshipsPromotes Learning. Show less

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  Medicines San Frontiers - Spain

  Sept 2022 - Oct 2024

  ICT Sudan office Supervisor