Kenya Augurson

Experience

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  Studio Movie Grill

  Nov 2015 - Oct 2016

  Line Cook

   Maintain HACCP sanitation standards, recognized trouble areas and responded accordingly Prepare different food items from stations such as salad, fry, grill, pizza, and expoed for a very fast paced kitchen Ensured customer satisfaction by accurately reading all tickets

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  K12

  Jun 2016 - Aug 2016

  Document Processor

  ~Processed over 200 documents a day within an 8­hour shift period. ~Had to process documents for kids to enroll at K12~Received documents such as lease agreements, birth certificates, and other personal documents

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  Omni Hotels & Resorts

  Oct 2016 - Apr 2018

  *Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks.*Serves patrons by providing information to help food and beverage selections; presenting orders choices choices; maintaining dining ambiance.*Servers orders by picking up and delivering patrons’ choices from bar and kitchen; delivering accompaniments and condiments from service bars.*Transmits orders to bar and kitchen by recording patrons’ choices; identifying patrons’ special dietary needs and special requests. Show less * Ensure that Four Diamond standards and a consistent level of guest satisfaction are met.* Provide unique, authentic and memorable experiences for all dining guests.* Be pleasant, smile and greet all guests, using surnames when obtained.* Be thoroughly familiar with and execute responsibilities of IRD order-taker/cashiers, to include taking and processing guest orders, prepare and process checks, print shift reports and work with the F&B staff to ensure accuracy of each guest order.* Be thoroughly familiar with F&B menus and available promotions and options; utilize up-selling strategies.* Station set-up and break-down, department inventory and side-work.* Perform any other duties as assigned by Outlets Management.* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Show less

  • Barista/Server/Bartender

    Jan 2018 - Apr 2018

  • In Room Dining Ambassador

    May 2017 - Jan 2018

  • Line Cook

    Oct 2016 - May 2017
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  Not Just Coffee

  May 2017 - Mar 2019

  * Interview, train, and supervise all of employees*In charge of creating weekly schedules, finding replacements and filling in for staff when there is a need*Assign job objectives that employees must follow, and evaluate the staff’s performance against the objectives in employee reviews *Makes sure that all of the expenses are within the pre-established budget, and sales meet daily and monthly goals*This reconciles the daily funds coming in from sales, makes bank deposits and handles payroll *Calculate which food or drink items bring in more revenue, and modify the menu to increase profitability*Count the existing stock of items, order updates or replacements, making sure the new orders are budgeted for, and anticipate, slow and busy periods, as well as special events*Tasked with accepting shipments of food and supplies, verifying that the correct varieties and the number of items have been sent, and organizing the inventory Show less *Demonstrate strong leadership ability*Assist in recruiting efforts*Ensure all operational responsibilities are carried out for both opening and closing procedures*Make sure all Team Members adhere to company’s policies and guidelines*Evaluate Team Member performance and identify hiring and training needs*Delegate tasks effectively *Ensure housekeeping and safety standards are upheld throughout the entire store*Supervise and motivate Team to perform their best*Performs special projects and other job related duties as assigned*Act as store’s representative and set an example for all Team Members*Handle complaints from customers Show less ~Oversees staff when the manager is not on duty. ~ Ensures all cash handling procedures are upheld. Is accountable for store funds while running a shift~Monitors equipment and supplies~Coordinates shift activities~Directs other employees through their daily routines~ Consistently monitors, coaches and encourages team members to meet the Company’s service standards~Works directly with employees on shift~ Assists store manger and assistant manager in planning and executing all sales promotions effectively and efficiently~ Provides guidance and actively sets an example for team members, ensuring that all Standard Operating Procedures are maintained and followed. Show less ~ Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, macchiato , latte, and cappuccino.~ Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates~ Educates customers by presenting and explaining the coffee drink menu; answering questions.~ Welcomes customers by determining their coffee interests and needs.~ Maintains safe and healthy work environment by following organization standards and sanitation regulations. Show less

  • Manager

    Jan 2019 - Mar 2019

  • Co Manager

    Jun 2018 - Mar 2019

  • Shift Lead

    Oct 2017 - Mar 2019

  • Barista

    May 2017 - Mar 2019
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  Marriott Hotels

  Mar 2018 - Apr 2020

  •Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. •Set up, stock, and maintain work areas. •Input orders into cash register system and collect payment from customer. •Take orders, record in MICROS system and prepare food and coffee beverages. •Ensure that appliances are turned on/off at the appropriate times. •Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Show less

  • Food And Beverage Assistant Manager - Voyager

    Jun 2019 - Apr 2020

  • Lead Barista

    Mar 2018 - Jun 2019
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  Augusta National Golf Club

  Apr 2018 - Apr 2019

  • Make sure all storage areas are tidy, and all products are stored appropriately.• Constantly use safe and hygienic food handling practices.• Return dirty food preparation utensils to the appropriate areas.• Assist staff with other duties as assigned by kitchen manager.• Cleans kitchen before and after shift.• Sanitize refrigerators and storerooms.• Operate and maintain all kinds of kitchen appliances.• Perform record keeping and reports generation duties.• Order and take delivery of food and supplies.• Report any unforeseen circumstances, maintenance needs or faulty equipment to the manager.• Maintain outstanding working relationships with staff, guests, and supervisors. Show less

  • Line Cook for Masters Tournament

    Apr 2016 - Apr 2019

  • Line Cook

    Apr 2018 - Apr 2018
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  Leah and Louise

  Mar 2021 - Mar 2022

  Front Of House Manager

  -Supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.-Oversee, direct, and actively participate in the training of personnel in these positions.-Deliver the professional greeting of clients and visitors, to the highest standards-Balancing of all daily and nightly cash drawers and POS-Work closely with the Back of House Manager to provide a seamless experience

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  Bar à Vins

  May 2022 - Jun 2023

  Sommelier
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  The Market at 7th Street

  Jun 2023 - now

  Operations Manager