
Iresh Maligaspe
Business Development Officer

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About me
MBA | PGD in BM | Assistant Manager - Learning & Development at Human Resources | Union Assurance PLC
Education

National School of Business Management - Colombo
2013 - 2015Post Graduate Diploma In Business Management Business Management
PMI Sri Lanka Chapter
2018 - 2018Certificate in Project Management Project ManagementCompleted learning hours for PMP. Reading for PMP exam.

OEE Consulting, United Kingdom.
2018 - 2018Operational Excellence Management Foundations Operations Management and Supervision
St. Joseph's College
2002 - 2004A/L Bio Science
Anglia Ruskin University
2016 - 2018Master of Business Administration (M.B.A.) Business Administration and Management, General Merit
Experience

Nations Trust Bank PLC
Jan 2008 - Jun 2009Business Development OfficerConsistently meeting aggressive sales targets on credit cards and generating other new Businesses through cross selling personal banking facilities.Initiating innovative sales promotional campaigns to identify potentialcustomers in the Market.Conducting sales presentations to corporate clients.Driving new initiatives relating to products & processes in order to standout from Competitors.

HSBC
Jul 2009 - Oct 2019The role attached to group KYC services encompassing AML Customer analysis, Customer transaction analysis, Financial crime risk analysis, Screening, Customer Identification and verification across multiple countries.Leading a team with 15 Customer Due Diligence Analysts to complete AML / KYC / CDD projects and CDD Deployment for Sri Lanka and Singapore business areas. This role involves liaising with cross boarder business partners (Singapore, Hong Kong and India) as well as colleagues and senior onshore partners thus ensuring timely resolution of queries.Skills: Project management, Operations management, Team Management, Performance Management, Business Analysis. Show less Building and managing relationships with large corporate to customers promote personal banking products and services.Maintaining long term Customer Relationships, Customer Identification and Verification, Credit analysis, Transaction Analysis, Financial Crime Risk Analysis. Providing product information in order to meet customer needs and offersolutions to both corporate and personal customers.Branch banking – Account opening / Closing / Demand Draft / Cashier’sOrder / Currency processing / Purchasing of Drafts / Processing of Transfers.Skills: Relationship Management, Credit Analysis, Customer Identification & Verification, Customer Screening, Customer Service, Marketing and Sales, Banking Operations Show less
Assistant Manager - KYC Operations
Jul 2015 - Oct 2019Senior Personal Banking Advisor / Banking Associate
Jul 2009 - Jul 2015

ESOFT Technologies Pvt Ltd
Jan 2020 - May 2020Sales & Operations Manager
Union Assurance PLC
Jan 2021 - nowAssistant Manager - Learning & DevelopmentConduct Training programs such as Business Development, Sales, Adviser / Leader Induction, Product training and Motivational Trainings.Manage and update Union Assurance E Learning Hub. (Learning Management System)Generate and Analyze LMS reports through PowerBIDevelop Learning Materials and Presentations as per the Business Requirement. Effectively conduct the post training evaluations to evaluate the progress and provide feedback to management when and if required.Performance enhancement of the sales force through a systematic training delivery system and monitor performance improvement.Develop alternative learning solutions (Digital) for identified competencies.Actively participate for product development project and implementing training programs accordingly. Show less
Licenses & Certifications
- View certificate

Cert Prep: Scrum Master
LinkedInMay 2020 - View certificate

Online Marketing Foundations
LinkedInMay 2020 - View certificate

SEO Foundations
LinkedInMay 2020 - View certificate

Content Marketing Foundations
LinkedInJun 2020 
City & Guilds Certified International Trainer NVQ Level 3
City & GuildsDec 2023
Languages
- enEnglish
- siSinhala
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