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Tommi Buchanan

Tommi Buchanan

Veterinary Assistant

Followers of Tommi Buchanan161 followers
location of Tommi BuchananWinston-Salem, Carolina del Norte, Estados Unidos

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  • Timeline

  • About me

    Service Manager at Flow Automotive Companies

  • Education

    • AAPC

      2018 - 2018
      Medical Coding Medical Insurance Specialist/Medical Biller

    • R.J. Reynolds High School

      2006 - 2010

    • Forsyth Technical Community College

      2011 - 2013
      Associate of Science (A.S.) Medical Insurance Coding Specialist/Coder

      Certified Administrative Medical Assistant Certified in Medical Transcription Certified Medical Coder

    • Western Carolina University

      2010 - 2011
      Zoology/Animal Biology

  • Experience

    • Animal Ark Veterinary Hospital

      Jan 2013 - Jan 2014
      Veterinary Assistant

      + assisted technicians and veterinarians with restraining animals+ feed/water/bathe animals+ helped administer medications+ assisted with surgeries as well as recovering animals and removing trachea tubes + cleaned and sterilized all surgeries tools/towels

    • Flow Automotive Companies

      Mar 2015 - now

      + handle scheduling for all 38 Flow Automotive locations+ handle valet/concierge service for each location specializing in BMW+ schedule an average of 1500 appointments each month + assist in customer complaints+ complete outbound campaigns for new customer retention as well as lost customer reactivation+ top scheduler with recognition for 22 months+ + assisted with networking for sales team in launching a new valet/concierge service-Drive Flow

      • Service Manager

        Nov 2020 - now

      • Marketing Account Manager

        Jan 2019 - Nov 2020

      • Service Specialist

        Mar 2015 - Nov 2020

  • Licenses & Certifications

    • CPC

      AAPC
      Jan 2018