
Emma Peters
Dance Instructor

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About me
Communications Specialist at Glentel Inc.
Education

George Brown College
2020 - 2022Ontario College Diploma Special Event Management
Wilfrid Laurier University
2016 - 2020Bachelor of Arts - BA Communication StudiesBachelor of Arts in Communication Studies with concentration in Visual Communication, minoring in Sociology (SY) and Women and Gender Studies (WS).
Experience

Tandem Dance and Fitness Studio
Sept 2009 - Jun 2015Dance Instructor-Prepare progressive lesson plans to enhance the experience for students -Record and maintain attendance records -Accurately complete administrative duties relating to individual dance classes (i.e. student evaluations, placements and recital forms)-Took on special assignments which pertain to the goals and objectives of the dance program -Choreograph one dance per class for end-of-year recitals

The Shoe Company
Apr 2017 - Aug 2017Sales Associate-Cultivated a customer centric environment by greeting and responding to customer questions -Answered customer calls promptly and in an appropriate manner -Processed and packaged online and/or over the phone orders efficiently -Priced merchandise, stocked shelves and took inventory of supplies -Assisted individuals in the accurate application of their transactions

Union Social Eatery
Apr 2018 - Aug 2018Head Hostess-Greeted and seated guests in a timely fashion -Managed in person and telephone guest inquiries, customer service requests and reservation bookings -Inspected dining and service areas to ensure cleanliness and proper arrangement -Provided guests with menus, responded to complaints and ensured satisfaction with food and services-Efficiently trained new hosts and hostesses

Union Social Eatery
Apr 2019 - Aug 2019Head Hostess-Greeted and seated guests in a timely fashion -Managed in person and telephone guest inquiries, customer service requests and reservation bookings -Inspected dining and service areas to ensure cleanliness and proper arrangement -Provided guests with menus, responded to complaints and ensured satisfaction with food and services-Efficiently trained new hosts and hostesses

Compass Group Canada
Dec 2021 - Sept 2022Communications and Events Coordinator
Feb 2022 - Sept 2022Communications and Events Intern
Dec 2021 - Mar 2022

President's Choice Financial
Jan 2023 - Aug 2024Sales Enablement CoordinatorSupport the Sales Enablement team in the coordination and execution of large events for The Mobile Shop and store uniform programs. In addition to supporting the communications team with drafting, posting and supervising communications for the front line sales teams.

GLENTEL Inc.
Sept 2024 - nowCommunications SpecialistResponsible for developing and implementing communication strategies by creating, editing and distributing critical information to the frontline sales teams.
Licenses & Certifications

Smart Serve Certificate
Smart Serve Ontario
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