Kabelo Paulo

Kabelo Paulo

Enduser Support Specialist

Followers of Kabelo Paulo186 followers
location of Kabelo PauloGaborone, Botswana

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  • Timeline

  • About me

    IT Support Technician

  • Education

    • Gaborone Technical College

      2011 - 2013
      Advance Certificate Information & Communication Technology
  • Experience

    • Stanbic Bank Botswana

      Jan 2014 - Aug 2022
      Enduser Support Specialist

      I was working under SIT Services, contracted to do end user support at Stanbic Bank, i was tasked with different roles, such as managing Laptop and Desktops Inventory, creating users on Active Roles, creating shared drives, secondary emails. During my stay at Stanbic i was tasked with two major projects, in 2014 i was included in the team which was tasked to migrate over 1000 users from Windows XP to Windows 7, the project was challenging as it involved backing up data, making sure that Applications are working properly. Because of the skills i displayed, i was tasked again for Windows 10 deployment in 2019, which was also successful. Show less

    • SIT Africa

      Aug 2014 - Aug 2024
      Technical Support Specialist

      I was tasked on doing support to differents clients, that is deployment of servers, virtualization, preventative maintenance, Troubleshooting and repairing computer devices hardware parts replacement on laptops and desktops, Network technical support and Server administration.

    • MITSUMI Distribution

      Apr 2025 - now
      Technician
  • Licenses & Certifications

    • Dell Certified Systems Expert (DCSE)

      Dell Technologies
    • AWS Well-Architected

      Amazon Web Services (AWS)
      Oct 2022
      View certificate certificate
    • Job Roles in the Cloud

      Amazon Web Services (AWS)
      Oct 2022
      View certificate certificate
    • ComTIA Network + Certification

      CompTIA
      Jul 2020
    • Accredited Platform Specialist - HP Desktops, Workstations and Notebooks [2010] (APS-DWN10)

      HP
    • Introduction to Container Concepts

      Amazon Web Services (AWS)
      Oct 2022
      View certificate certificate
    • Arista Sales Accreditation 2022

      Arista Networks
      Oct 2023
      View certificate certificate
    • Arista Technical Accreditation 2022

      Arista Networks
      Oct 2023
      View certificate certificate
    • Fortinet Network Security Expert Level 3: Certified Associate

      Fortinet
      Jun 2023