Yolan Naik, PMP

Experience

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  Eskom Holdings SOC Ltd

  Mar 2014 - Jul 2015

  Engineering Intern

  Completion of the Work Integrated Learning Program within Eskom Rotek and Roshcon:Part of Turbo Gen Services, involved in all turbine and auxiliary hardware preventative maintenance, as well as fault finding and breakdown responses at Komati Power Station.In addition, undertook an individual project investigation into improving the cooling water pump lube oil system of the overall steam turbine system. The purpose of this was the prevention of bearing damage and replacements on the lube oil system, as a cost saving initiative. Show less

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  PVT Projects

  Aug 2015 - Aug 2016

  Junior Engineer

  Working in the capacity of a Junior Engineer, for an engineering consultancy, on two major projects:Project #1 - Unilever Waterfall (Khanyisa):Duties included:• Assisting with LEED (Leadership in Energy & Environmental Design) Green building accreditation - Ensuring that the structure and build of the factory are in line with LEED requirements.• Auditing of building as per design and construction.• Managing contractor output and safe working practices - Document control and issuing of permits to work.• Design and Implementation of simple structures.Project #2 - HBM SA Health Medical Facility:The purpose of the project was the design and construction of a factory, based at Dube Tradeport in Durban, Kwazulu Natal, that would serve as a local production facility for medical devices in South Africa.Duties included:•Factory Layout – Civil detailed design (AutoCAD).•Design of steel gantry and stairway (AutoCAD).•Drawing up of Bill of Quantities as per designs.•Managing safe working practices of contractors.•Equipment Qualification - Process Line Show less

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  VH Fibre Optics (Pty) Ltd

  Apr 2017 - Apr 2021

  Project Manager

  Working as a Project Manager within the Telecommunications industry, managing turnkey FTTx infrastructure builds for various ISP's. Duties included:•Stakeholder Management - Subcontractors, Internet Service Providers, End Users(Land lords/ Business owners).•Client Relationship management.•Internal Resource Management - Project team (Project Managers, Fibre Technicians,Supply Chain).•Effectively identifying and resolving issues during the planning and execution phase.•Communication of project progress to management and project stakeholders.•Project planning - Creating the Work Breakdown Structure, Procurement Schedule, Project Schedule, Communication Matrix, Risk register, Quality Control Plan/Process Flow, Resource Allocations.•Project Execution & Resource Management – Project Tracking, ContractorManagement, Quality Control, Stock Control, Health & Safety Audit.•Project Costing – Bill of Quantities (Services, Material, Administrative), Quotations,Budget tracking.•Project closure - As Built documents, Civil Acceptance Certificate sign off, HandOver Certificate sign off.•Overseeing site maintenance as per SLA's. Show less

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  FNB South Africa

  Apr 2021 - now

  Working within the Infrastructure and Security Services business unit, which servicesand supports the FirstRand Group. I oversee two IT portfolios from a service delivery perspective - Core Juristic Platform and Core Banking Applications.Duties include:• Overseeing business as usual operations within the business portfolios, to ensureseamless service delivery as well as infrastructure uptime, in line with the SLA.• Coordinating and facilitating responses and efforts with the business unit, technical teams and IT vendors for production incidents with potential financial and reputational impact to the organization.• Leading projects to improve the service offerings to the business units, includingautomation and process improvement.• Managing customer expectations from a service perspective. Acting as a point ofescalation and facilitating conflict resolution. Show less Working within the Points of Presence business unit on various portfolios, including BA (Broader Africa), Branch, Self Service Delivery, BI and Support. Managing strategic and compliance projects locally and across the 6 subsidiaries in Africa (Ghana, eSwatini, Lesotho, Namibia, Zambia, Botswana). Duties included driving & monitoring the impacted areas to achieve the required objectives. This entailed managing the projects within the constraints of time, cost, scope, from initiation to completion, while engaging the impacted cross functional areas to achieve the overall objective. Show less

  • IT Service Manager

    Sept 2023 - now

  • Project Manager

    Apr 2021 - Sept 2023