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Tabetha Osborn

Tabetha Osborn

Quality Technician

Followers of Tabetha Osborn170 followers
location of Tabetha OsbornJonesboro, Arkansas, United States

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  • Timeline

  • About me

    Product Owner

  • Education

    • Arkansas State University

      2007 - 2012
      Master of Chemistry Quantum Mechanics/Infrared Spectroscopy

      Activities and Societies: Graduate Student Council Secretary / Library Committee Member / Create@StAte founding member

  • Experience

    • Nice-Pak Products, Inc.

      Jan 2009 - Jan 2011
      Quality Technician

      Optimized batch reformulations, improving product quality and reducing costs. Partnered with R&D and Engineering to test new SKU trials. Conducted root cause analysis and implemented corrective actions, driving operational efficiency and compliance with ISO 9001 standards.

    • Nestlé

      Jan 2012 - Jan 2015
      Quality Specialist

      Led a Lean Six Sigma Green Belt project, reducing product changeover times and improving plant efficiency. Developed and tracked key performance indicators to drive continuous improvement. Served as a liaison with USDA and FDA, ensuring regulatory compliance and product safety.

    • Arkansas State University

      Jan 2014 - Jan 2019
      Instructor of Chemistry

      Implemented a cloud-based inventory system, reducing costs and waste while improving efficiency. Managed departmental operations, including budgeting, procurement, and personnel oversight. Inspired and educated students in General Chemistry, Physical Science, and Organic Chemistry Lab.

    • General Dynamics Information Technology

      Nov 2020 - Oct 2023
      Tier II Team Leader/Functional Analyst

      Led and coached a team of 25 analysts, ensuring service level agreements were met while fostering a culture of continuous improvement. Supported Agile development by testing requirements, documenting changes, and ensuring accessibility compliance. Delivered live software demonstrations to stakeholders, improving adoption and communication.

    • The Sente Group, Inc.

      Mar 2022 - now
      Project Manager | Analyst

      Own the 2025 product roadmap and drive strategic product development with minimal oversight. Lead a cross-functional team of developers and QA engineers to optimize software performance, improve user experience, and drive revenue growth. Spearheaded cost-saving initiatives, reducing software costs and increasing system efficiency. Implemented Agile best practices, enhancing sprint planning, velocity, and backlog prioritization.

  • Licenses & Certifications