Shaine Gideon

Experience

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  Keva Juice

  Feb 2010 - Jun 2012

  Shift Leader

  •Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.•Clean or sanitize work areas, utensils, or equipment.•Clean service or seating areas.•Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.•Describe menu items to customers or suggest products that might appeal to them.•Order, receive, or stock supplies or retail products.•Provide customers with product details, such as coffee blend or preparation descriptions.•Receive and process customer payments.•Serve prepared foods, such as muffins, or bagels.•Stock customer service stations with paper products or beverage preparation items. Show less

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  Moe's Southwest Grill

  Jul 2012 - May 2013

  Line Member

  •Maintain sanitation, health, and safety standards in work areas.•Clean food preparation areas, cooking surfaces, and utensils.•Verify that prepared food meets requirements for quality and quantity.•Prepare specialty foods such as Burritos, tacos and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.•Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.•Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.•Measure ingredients required for specific food items being prepared.•Clean, stock, and restock workstations and display cases. Show less

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  Cellular Sales

  May 2013 - now

  -Managing floor coverage with assisting questions or concerns about customer's accounts. -Reviewing CCRs to help them improve and help gain knowledge and skills for team members calls.-Data entry and reports for Verizon and Esecuritel ranging from saving money to coaching sales floor representatives.-Provide assistance for escalated customers to ensure the best customer service is met.-Respond to market level or project manager requests-Assist team to understand/utilize TechProtect related systems and procedures.-Strive for continuous program improvement and develop personal leadership skills.-Communicate escalations resolved in error and/or opportunities for caller improvement to appropriate supervisor for caller coaching. Show less

  • Loss Prevention Investigator

    Mar 2024 - now

  • Loss Prevention Analyst

    Dec 2020 - Mar 2024

  • Accounts Payable Processor

    May 2018 - Dec 2020

  • Tech Protect Team Lead (Expert)

    May 2013 - May 2018