Mayank Bhardwaj

Mayank Bhardwaj

Social Media Marketing

Followers of Mayank Bhardwaj308 followers
location of Mayank BhardwajDelhi, India

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  • Timeline

  • About me

    Customer Support Executive at CITYFURNISH

  • Education

    • Jain (Deemed-to-be University)

      2022 - 2025
      Bachelor of Business Administration - BBA Human Resources Management/Personnel Administration, General
  • Experience

    • PrivateCourt

      Dec 2020 - Jan 2021
      Social Media Marketing

      Reached out to 100 potential clients.Pitched them about the company's services.Created and posted short-form content every day on LinkedIn.

    • Anar Business Community App

      Dec 2021 - Feb 2022
      Operations

      Conversed with 500 MSME owners registered on the app.Led over 5 ex-users for re-acquisition and retention. Pitched and convinced the users to upload/create their business and personal proof.Handled and verified over 70 business owners' profiles.

    • Skillbee

      Mar 2022 - Apr 2022
      Operations

      Reached out to 1000 recruiters in the UAE for their hiring needs.Generated 5 leads in total.

    • Divine

      Jan 2023 - Jun 2023

      Resolved on an average 70 customers and astrologers tickets daily.Provided solutions to astrologers and users in possible timely manner.Escalated and resolved concerns of the users and astrologers on time. Doing 80-100 quality checks of free and paid orders between astrologers and users.Giving astrologers feedback based on quality checks where they need to improve. For 1 month was responsible for astrologers' lead generation, scheduling meetings, taking feedback, and resolving their concerns. From the 2nd month took charge of quality auditing of astrologers' calls and chat sessions with users. Did 80-100 audits daily.

      • Customer Service Associate

        May 2023 - Jun 2023
      • Quality Analyst Executive

        Apr 2023 - Jun 2023
      • Operations

        Jan 2023 - Apr 2023
    • CITYFURNISH

      Jul 2023 - now
      Customer Support Executive

      Working on the customers' service requests ranging from upgrade, buyback, relocation, repair, etc.Resolving 50 tickets daily.

  • Licenses & Certifications