Todd King

Experience

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  Princess Tours

  Sept 1998 - Jun 1999

  Document Auditor

  Travel Itinerary Document AuditingTour Packet Assembly

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  The Home Depot

  Oct 1999 - Nov 2007

  Special Service Supervisor

  Supervise Special Service Department Associates by delegating, leading by example, and thorough job training. Review and work operational reports including Special Order Sales, Installations, Markdowns, Refunds, Returns and implement a successful strategy for future sales enhancement. Review and evaluate team members work performances on a monthly basis. Attend bi-weekly store management meetings discussing performance and statistics. Troubleshoot system generated issues involving price changes, fax-errors and order confirmation requests. Show less

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  MPC Computers

  Nov 2007 - Mar 2009

  IT Support Desk Technician

  Support all MPC team members by diagnosing, analyzing, prioritizing and resolving requests as they relate to maintenance of workstations and related notebook systems. Experienced and educated with a wide variety of software, hardware and operating systems. Provide assistance to users with VPN setup and connection configuration. Perform system upgrades including cpu’s RAM, video/network cards and software applications. Create new hire users NT Domain accounts and mailboxes. Grant permissions, security access and applications to users, such as Oracle, Telnet, VPN, Clarify and Security Server Applications. Show less

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  Affordable Security and Computers

  Jan 2010 - Aug 2010

  PC Service Technician

  Home and Business Security with 24/7 Monitoring by Trained Professionals.Part-Time Position - SchoolingServices Performed:Computer RepairPC Tune-UpsSoftware RestorationsMalware RemovalHardware UpgradesCustom BuildsPC LeasingNew and Used Systems Consultation

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  Idaho State Department of Education

  Aug 2010 - Jul 2020

  ~ Provide oversight, technical guidance, long-range and capacity planning, consultation, and leadership to agency personnel on a broad range of IT issues.~ Administer ongoing technology assistance, direction and support to all Idaho State Public School Districts and Charter Schools.~ Provide educational training, supervisory support and ongoing communication to Regional ISEE Technology Coordinators for State Longitudinal Data reporting.~ Perform liaison duties between State Department of Education personnel and Idaho Public School District and Public Charter School staff.~ Prepare, attend and present various Regional District presentations, meetings, trainings and conferences.~ Oversee the collection, analysis and follow-up on state longitudinal educational data reporting.~ Coach districts on evolving educational-related federal and state required data elements.~ Evaluate program practices and implement or recommend changes and modifications.~ Work with various Program Directors, Business Analysts and Program Coordinators to contribute input for producing improvements to SDE applications. Show less Promoted from IT Information Systems Technician Sr - August 2011State-wide support of K-12 educational data reporting through the Idaho System of Educational Excellence. ~ Monitor, Manage and Support all Idaho State District users with State Longitudinal Data System data uploads.~ Assist with troubleshooting and servicing SDE applications logon accounts for all public K-12 users.~ Assist district and non-district users with utilizing the State Reporting Manager, Schoolnet access and other SDE application processes.~ Monthly ISEE Training and ISEE Update presentations to Superintendents, Technology Directors and ISEE District Personnel. Show less

  • Education Data Systems Reporting Manager

    Nov 2012 - Jul 2020

  • Regional Education Technology Coordinator

    Jul 2011 - Nov 2012

  • IT Information Systems Technician Sr.

    Aug 2010 - Jul 2011
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  Idaho State Board of Education

  Jul 2020 - now

  Education Data Systems Reporting Manager

  ~ Provide oversight, technical guidance, long-range and capacity planning, consultation, and leadership to agency personnel on a broad range of IT issues.~ Administer ongoing technology assistance, direction and support to all Idaho State Public School Districts and Charter Schools.~ Provide educational training, supervisory support and ongoing communication to Regional ISEE Technology Coordinators for State Longitudinal Data reporting.~ Perform liaison duties between State Department of Education personnel and Idaho Public School District and Public Charter School staff.~ Prepare, attend and present various Regional District presentations, meetings, trainings and conferences.~ Oversee the collection, analysis and follow-up on state longitudinal educational data reporting.~ Coach districts on evolving educational-related federal and state required data elements.~ Evaluate program practices and implement or recommend changes and modifications.~ Work with various Program Directors, Business Analysts and Program Coordinators to contribute input for producing improvements to SDE applications. Show less