Antonius Finch

Experience

• 

  AIU Online

  Jan 2004 - Jan 2007

  Financial Aid Officer

  I assisted dependent/independent students with understanding the financial aid process. I explained the Title IV concepts and explained how valuable this investment would be to their livelihood. I assisted students with completing their required financial aid documents as well as awarding them Title IV funding if eligible.I assisted student with applying for additional funding through various lenders. I worked as a liaison between various departments within the institution and multiple corporations outside of the institution.I handled R2T4Assist students in all aspects of the pre-enrollment financial aid process via telephone or chat by delivering accurate, up-to-date information in a calm, polite, professional manner.Field inbound calls from students to provide information and guidance on all aspects of the financial aid process. Show less

• 

  Kaplan

  Jan 2007 - Oct 2011

  Financial Aid Team Leader

  Explained the financial aid process to familiesCommunication was verbally and through email.Awarded students financial aid based off of their eligibility for additional fundsCompleted the verification process for studentsI worked as a liaison between various departments within the institution and multiple corporations outside of the institution.I handled R2T4Assist students in all aspects of the pre-enrollment financial aid process via telephone or chat by delivering accurate, up-to-date information in a calm, polite, professional manner.Field inbound calls from students to provide information and guidance on all aspects of the financial aid process. Show less

• 

  Computer Systems Institute

  Jan 2012 - Dec 2012

  Financial Aid Advisor

  I aid college students by determining their eligibility for Title IV funds. I assist students with completing the required financial aid documents. I prepare a financial aid package for each student based on the federal regulations for Higher Education.I worked as a liaison between various departments within the institution and multiple corporations outside of the institution.I ensure that the institution and the student are both in compliance with federal regulations.I worked as a liaison between various departments within the institution and multiple corporations outside of the institution.I handled R2T4Assist students in all aspects of the pre-enrollment financial aid process via telephone or chat by delivering accurate, up-to-date information in a calm, polite, professional manner.Field inbound calls from students to provide information and guidance on all aspects of the financial aid process. Show less

• 

  LGBS

  May 2013 - Mar 2014

  Staff Accountant

  Department of Revenue. I assisted motorist with financial options for paying off their parking tickets. I also assisted homeowners with paying their water bills.

• 

  Corinthian Colleges, Inc.

  Jan 2014 - Sept 2014

  Senior Financial Aid Advisor

  Awarded students Title IV funding based on federal regulationsAssisted students with funding their educationProvided budget sessions and funding plans for studentsAssisted students with completing required documentationI worked as a liaison between various departments within the institution and multiple corporations outside of the institution.I handled R2T4Assist students in all aspects of the pre-enrollment financial aid process via telephone or chat by delivering accurate, up-to-date information in a calm, polite, professional manner.Field inbound calls from students to provide information and guidance on all aspects of the financial aid process. Show less

• 

  Chicago ORT Technical Institute

  Sept 2014 - Mar 2015

  Director of Financial Aid

  I held monthly budget meetings with my staffI held one on one meetings with my staff about production goalsI worked with a translator to assist students who did not speak englishI assisted students with completing required financial aid documentsI assisted students with funding their educationI awarded students Title IV funding based on federal regulationsI held seminars at various places along with Admissions to recruit studentsI worked with other directors within the school to develop and enhance the school mission statementI handled R2T4Assist students in all aspects of the pre-enrollment financial aid process via telephone or chat by delivering accurate, up-to-date information in a calm, polite, professional manner.Created, maintained, and implemented processes that create an efficient financial aid office with a focus on customer-service both internally and externally. • Maintaining department adherence to Title IV regulations, state and federal guidelines, private non-profit agencies, institutional packaging policy and budget parameters. Show less

• 

  Avant

  Mar 2015 - Feb 2019

  Tracking, investigating and responding to customer complaints, inquiries and escalations in a timely fashion.Identifying areas for automation, business process improvement and efficiency gains.Creating/assisting in writing project specifications that lead to efficiency gains and a reduction in risk I assist borrowers with their financial responsibility.I process payments as well as providing borrowers with multiple options to paying their debt on time.I explain how a negative credit rating can be detrimental to life goals.I provide different methods for making paymentsI work with debt management companies to compose a financial plan to bring clientele to financial freedom.

  • Resolutions

    Jun 2018 - Feb 2019

  • Senior Debt Management Specialist

    Mar 2015 - Feb 2019
• 

  OPPORTUNITY FINANCIAL, LLC

  Mar 2019 - Jun 2023

  Financial Services Representative
• 

  ComEd

  Jan 2023 - now

  Customer Solutions and Financial Responsibility are essential

  • Business Analyst

    Apr 2024 - now

  • Customer Service Representative

    Jan 2023 - Apr 2024