Faiza Irshad

Experience

• 

  Knowledge Public School

  Jan 2005 - Dec 2009

  English Language Trainer

  • To deliver lesson, Planning and preparation to the range of different classes and age group.• Preparation & execution of Examination paper and exercises to effectively examine and Capacity development of learning language skills.• Marking and feedback provision against the oral and written work which include high lightening the areas of improvement.• New Material production with diversification and writing modern and innovative methods including audio and visual resources. • Organizing and promoting social and cultural activities include sports competitions, institute parties, dinner and excursions.• Design Teacher’s training material and session for the adaptability of most modern and effective teaching aids.• Participate in marketing events for the language school• Reporting and maintain progress reports for the inspections and audit of staff & students language skills.• Administrative task involve data management, registration and maintenance of attendance records. Show less

• 

  CATCOS (Pvt) Limited

  Jun 2009 - Aug 2010

  Customer Care Representative

  Manage customer service & Complain Managemnt, displays, bookkeeping, transfers, ordering and supervise staff of 10.

• 

  TRG - The Resource Group

  Sept 2010 - Dec 2010

  Customer Representative Officer

  Customer service program, Query resolution, Follow-ups, Correspondence, Feedback, Reporting, Strategy & policy Review and Fellowship.

• 

  Indus Motor Company Ltd

  Jun 2011 - Feb 2015

  • Assisting in Admin & Security strategic management includes strategic planning, organizing & implementation of course plane.• Budget Planning and variance management of PKR 300 millions of departmental budget and periodic reporting in ACT#1 format based on Japanese Management philosophy.• Liaison with services vendor of security companies, Excise and taxation department for company vehicle management.• Security operation management in compliance with company policy.• Documentation and maintenance of vendor contracts, payment processing, profiling and operational processing. Show less

  • Administration Executive

    Aug 2013 - Feb 2015

  • PR & GA-Executive

    Jun 2011 - Jul 2013
• 

  Naurus (Pvt.) Ltd.

  Mar 2018 - Nov 2019

  Associate Manager Export & Import

  • Administer export orders, operations and documentation.• Assist in designing and implementing all export strategies and activities and ensure adherence to all project requirements.• Preparing shipping schedules and arranging appropriate logistics.• Coordinate and preparation for the participation of company in all potential trade shows.• Assist in monitoring export distribution line assist to identify new business opportunities.• Customer account management include managing sales records, order customization request and payments follow up. • Inter departmental coordination for smooth order processing and delivery of export shipments adhering shipping schedules. Show less

• 

  Mehran Spice & Food Industries

  Dec 2019 - May 2022

  Export operations & Global Business

  • Export Brand Management.• Product development and market research for improvement of new and existing product line with statistical Data analysis for different campaigns.• Social Media Marketing planning, monitoring and statistical analysis.• Coordinating internally and externally for smooth export operations. Report preparation, follow-up and customer profile management.• Business development activities by exploring potential buyers in a region of interest• and from exhibitions, arranging data for business development pitch.• Product compliance management in compliance with regularity authorities to meet export targets.• Import & Export Documentation includes planning, execution and supervision. Show less

• 

  Sindh Integrated Emergency & Health Services

  May 2022 - May 2023

  Manager Corporate Planning & Analytics

  • Corporate Planning, monitoring, probing effective measure for State Level Ambulance Service’s Operation Under Government of Sindh.• Planning Ambulance operation including development of stations, regional offices• setups and applicable IT infrastructure for smooth Ambulance services throughout 29 districts of Sindh.• Project Planning of all Financial and Non-Financial concerns of Ambulance under the directive of PDMA & Government of Sindh for Emergency services.• Data management, monitoring of data and applying analytics for different set of organizational problems / queries or challenges.• Leading Data analytics teams and supervising overall for Preparing and organizing dashboards using Power Bi, research through data for predictive analysis using statistical modelling and programming languages SQL Python, R.• Advising corrective measure for efficiency enhancement through integrated data analytics.• Focal point of Planning & Analytics department for all concerning Projects plans, execution, monitoring and adjustments.• Coordinating and maintaining liaison with all internal department, vendors and Sindh Government authorities to maintain the legislations within projects.• Ensure the prerequisite and maintenance of legislations of applied Code of conducts as per Government of Pakistan and particularly Sindh throughout the project execution.• Monitoring and follow up for timeline communicated for project or segments• completion.• Leading Planning & Analytics team.• Progress reports Preparation, management and presentation to management. Assisting supply chain for tender processing includes tender strategic planning, evaluation and tender documentation.• Budget Analysis, planning, monitoring and making it align with procurement plans. Supporting stakeholders for BOQ and work scope preparations, tender documentation, procurement planning and other strategy concerning plans. Show less

• 

  The Citizens Foundation

  Jun 2023 - now

  Strategy Business Planning Manager

  • Develop, refine, and communicate the organization's strategic plan, including its vision, mission, and long-term objectives.• Collaborate with senior leadership to set clear strategic priorities and key performance indicators (KPIs).• Monitor and evaluate progress towards strategic goals, making adjustments as necessary.• Work with program managers to develop and refine educational initiatives and projects.• Ensure alignment of programs with the organization's strategic objectives.• Oversee the implementation of programs, tracking their impact and effectiveness.• Prepare reports and presentations for the Board of Directors, senior leadership, and external stakeholders.• Collaboration with stakeholders and ensure transparent communication of progress, challenges, and achievements related to the strategic plan.• Identify potential risks to the organization's strategic objectives and develop risk mitigation strategies.• Monitor external factors that may impact the organization's mission and adjust strategies accordingly.• Lead a team of professionals in the strategy and planning department, providing guidance and mentorship.• Foster a culture of innovation, accountability, and continuous improvement within the team.• Develop and maintain an overall organization performance scorecard / dashboard that can be regularly reviewed by the Executive Team against organization KPIs and strategy 2030.• Develop and maintain financials progress onto Power BI dashboard for constant review of monetary objectives aligned with organization KPIs and strategy 2030. Show less