Wendy Nana Minta

Experience

• 

  Eprocess

  Jun 2013 - Jul 2013

  Intern

  Worked with Application Support and Card IssuanceInternship at eProcess (Card Issuance Bureau).• Packaged the cards to be sent to the affiliates.• Mailed cards.• Bagged the ATM cards into its respective affiliate bag. Group Bank Applications• Queried a database using SQL.• Refreshed the e-alert and e-statement daily of the various Affiliates• Learnt about Bank Collect • Learnt about Rapid Transfer

• 

  Ghana Technology University College

  Nov 2013 - Nov 2022

  Computer Lab Assistant

  • Ensures that all equipment is treated with proper care and is not removed without proper authorization.• Logs equipment damage and malfunctions with management.• Records required statistical information for reporting purposes.• Provides assistance and support for printers, computers, and other equipment.• Performs other related duties as assigned

• 

  Ghana Revenue Authority

  Jun 2015 - Sept 2015

  Network Engineer
• 

  Stanbic Bank Ghana

  Jun 2016 - Aug 2016

  Internet Banking
• 

  MTN

  Sept 2016 - Nov 2022

  • Perform IREG tests.• Aligning network communication systems prior to performing IREG testing.• Provision of configuration for standard IREG testing.• Troubleshooting errors during & after IREG testing.• Resolution of roaming customer complaints.• Creation of roaming documentation for roaming partners.• Validation of test results and sharing with roaming partners to align test charges.

  • IREG

    Sept 2016 - Nov 2022

  • Roaming

    Sept 2016 - Nov 2022
• 

  MTN Ghana

  Oct 2022 - now

  E-commerce Category Specialist