Obi Rahman

Experience

• 

  TIBCO Software

  May 2012 - Sept 2015

  IT Consultant / Developer
• 

  Citi

  Sept 2015 - now

  North America Sector Lead - Messaging Specialist for Dev, Platform, and Infrastructure Management

  - Lead entire North America TIBCO/Middleware Production Support Operations.- Provide leadership for TIBCO technical solutions for the consumer channel. - Collaborate with client managers, project managers, application and infrastructure teams to plan and coordinate changes.- Effectively manage the technical deliverables for projects using best practices to high quality standards. - When incident contact procedures do not work, acting as the primary escalation point for problems and incidents. - Accountable for root cause analysis for various severity and chronic recurring incidents. - Establish and maintain effective incident contact procedures. - Accountable for day-to-day system administration tasks and general maintenance of the Production environments.- Drive delivery of distributed infrastructure Middleware builds. Show less