Steve Leach

Experience

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  Rank Xerox UK

  Sept 1988 - May 1994

  Credit Controller
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  BRD Computer Services

  Jan 1994 - Jan 2000

  It Consultant

  Technical consultancy (design, build, delivery and support) for Unix/Uniplex/Office and Documentum.Wide range of engagements, clients and roles in various sectors including manufacturing, banking, Telco, local government and engineering.

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  Sword ECM

  Jan 2000 - Jan 2005

  Technical Director

  Practice management, technical account management, recruitment, scheduling, proposal validation, programme management, pre-sales and technical consultancy.

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  Sword UK

  Sept 2000 - May 2005

  Technical Director

  Managed the Enterprise Content Management arm of Sword.

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  BNP Paribas

  Jan 2003 - Jan 2004

  Development manager
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  Linklaters

  May 2005 - Mar 2009

  Responsible for the delivery of solutions integrating with leading enterprise systems utilising internal, offshore, 3rd party and vendor resources to 6,500 users in 30 global offices. Leading a technical team responsible for the operational support, administration and maintenance of content, data, web and portal systems including SharePoint, MetaStorm, Web Servers, Documentum, Verity, SQL Server and Oracle.

  • Software Development Manager

    Feb 2008 - Mar 2009

  • Content Delivery Manager

    May 2005 - Jan 2008
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  Cookie Crumb Ltd

  Apr 2009 - Mar 2010

  Contract with AXON at TFL

  IT Consultant - Build Manager. Established processes and documentation for SAP Transport management at Transport for London.

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  NetSoft Services Ltd

  Mar 2010 - Sept 2010

  Technical Director

  Contract role responsible for building the technology delivery function using partner technologies and resources.• Defined Agile methodology and project management plans for solution delivery.• Defined application support strategy, SLAs and contracts.• Identified and built relationships with technology partners.• Created strategies for delivery, resourcing, partnerships, technology and demonstrations.

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  Acenden Limited

  Sept 2010 - Dec 2013

  Development Manager

  Responsible for the delivery of bespoke applications and systems integration supporting the servicing of mortgage customers and clients.• Managing a team of 8 senior developers implementing multiple projects, integration and enhancements.o Microsoft technologies such as C#, ASP.net, WPF, WCF, MSSQL and MVC.o Integration with core servicing, BI and finance systems • Implemented new release processes improving the quality and handover of deployments.• Improved the collaboration between development, support and operations teams leading to improvements in the way applications were supported and issues resolved.o Implemented TFS improving team collaboration, visibility of status and change management.• Integrated the Servicing, Finance and Web development teams following re-structuring Show less

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  DPR Consulting

  Mar 2014 - Oct 2015

  Senior Consultant

  Responsible for the delivery of the Mortgage and Savings Systems for Building Societies, moving to the DPR solution. Additionally managing multiple work streams including a new Teller system, data migration and IT Infrastructure.Main areas of responsibility• Program Management. • Delivery of 1st phase mortgage origination platform. • Managing the delivery of the next phases of the program (Broker Portal, Mortgage Servicing Accounts Migration and Branch savings). • Branch Savings Teller System. • Managing a team of business analysts and developers to deliver, on target, Teller system for Branch savings on the DPR Solution framework.• Data Migration. • Managing and documenting the new strategy for ingesting client accounts from source systems to the DPR servicing platform.• DevOps • Managing the deployment of software solutions engaging all stakeholders, working directly with the developers to resolve issues whilst improving quality and communication for releases to Production. Show less

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  Phoebus Software Ltd

  Feb 2016 - Oct 2017

  Programme Manager

  Managing the delivery and support of solutions to one of Phoebus Software Limited largest and most complex clients using Savings, Mortgages, Asset Finance, Property Finance, Finance and web solutions. This role required a combination of programme and account management to transform the quality, pace and processes to improve client satisfaction whilst enhancing the profitability of the account.Leading a team of Developers (web and back office), BAs, testers, PMs and Offshore resources to deliver a portfolio of projects of differing sizes and complexity within resource and budget constraints from proposal to post live support. Improved the effectiveness of the team by enhancing the accuracy of estimates/costs through requirement workshops, more detailed solutions documents, traceability matrices, process flows and showcases resulting in predictable project timelines and costs.Significantly reduced the technical debt, defect levels and change backlog by revising existing processes and introducing new processes to improve the delivery lifecycle and provide management information to highlight problem areas. Regularly onsite at client managing the relationship, priorities and engagement. Chairing Executive Steering and Governance Meetings, including building new MI to measure performance, highlight improvements areas and escalate issues. Show less

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  Link Mortgage Services

  Nov 2017 - Sept 2018

  Programme manager

  Fix, Maintain & Enhance ProgrammeInitiating a programme to overhaul operational processes to improve functionality, enhance processing accuracy and digitally automate manual exception processes. Significantly reduced support overhead, manual process work arounds and processing errors.

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  TSB Bank

  Jun 2019 - now

  Lead Project Manager - Mortgages. Core system upgrade to MSO and UFSSLead Project Manager - Mobile. Managing the delivery of Mobile App features with IBM development squads to produce Mobile App features and backend cloud microservices. Delivery incorporating TSB waterfall methodology with IBM Agile delivery methodologies.Mobile Features include Loans onboarding, Current account onboarding, Strong Customer authentication, HMAC verification and back end technology improvements. Delivery of a major upgrades to TSBs mortgage origination system (MSO) and servicing system (UFSS).Subsequent functional and technical changes to realise new functionality such as digital rate switches and support new products.Central point of contact for all mortgage related change.

  • Lead Change Project Manager

    Jan 2021 - now

  • IT Project Delivery Manager

    Jun 2019 - Jan 2021