Rabin Chhetri

Experience

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  Shoppers Stop

  Dec 2011 - Jan 2015

  Senior Sales Associate

  Shoppers Stop is an Indian department store chain, owned by the K Raheja Corp. There are 86 stores across 40 cities in India, with clothing, accessories, handbags, shoes, jewellery, fragrances, cosmetics, health and beauty products, home furnishing, and decor products.

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  Landmark Group

  Mar 2016 - Feb 2017

  Senior Sales Consultant

  Duties & Responsibilities Assisting Store Manager in all the operations of the store. Acting as duty manager whenever required in absence of the Store Manager and training new staffs at POS & on floor, doing team briefing, resolving any customer issues, as well as maintaining floor standards and back store at all times. Focusing on KPI targets which include Sales, Conversion, ATV, UPT, Stock Take, VM checklist, Mystery Shopper and Duty Roster. Ensure budget for own store is managed & expenditure stays in Agreed budgets. ????@Comparing & analyzing last year’s budget with the current year to seek the performance of the store and find out missed opportunities. Ensure Suggestive Selling (Link Selling, Up-Selling & Cross Selling) at all times with any products purchased by the customers. Performing Replenishment, stock transfer & consolidation of the stocks if required. Performing physical & electronic inventory of the products on a quarterly basis as per Company guidelines in order to ensure accurate stock keeping. Observing & preventing any security risks & thefts of the products in the store. Show less

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  Adventure HQ

  Dec 2016 - Jan 2020

  Assistant Manager

  Duties & Responsibilities Managing a Retail Area of 12000 square feet with 19 team members. Complete all the Store Operations & making sure that the Company goal is achieved with targeted profit for the financial year. Pursue highest standard of Customer Service with in the store by motivating, training & providing feedback to the team. Ensuring on availability of the entire trending product in store by coordinating with the buying team. Maintaining proper Visual Merchandising Standard by following all the SOP’s of the Company. Utilizing all Retail spaces with moving items & reporting slow sellers & aging line to the buyers. Managing the entire team roster to avail team members on floor during peak business hours. Evaluating the team members by conducting their appraisal & rating as per their performance for further development program. Ready to deliver any aspect of job belonging to Administration & Inventory Control (IBT, LPO, RTV processing & GRN). Ensuring the health & safety environment standards are met in the store for Customers & team members. Adapting/understanding the changing markets by studying advertising, sales promotion & merchandising plans of the competitors. Providing weekly reports & feedbacks to buying team, inventory & the Line Managers regarding the customer needs & wants. Maintenance of all register (Daily & Weekly Sales Report, return & Exchange Log’s, In & Out gate pass check & claim checks.) Contributing towards the marketing of the brand online by providing suggestions towards generating online customers, increasing SEO rate & Google Ad words Campaign. Enrolling customers as Adventure HQ club members under Adventure HQ loyalty program. Show less

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  Reliance Retail

  Nov 2022 - now

  Assistant Manager

  Trends is India’s largest fashion retail chain across India. Trends offers stylish, high-quality products across Womenswear, Menswear, Kidswear and fashion accessories through a diversified portfolio of own brands, national and international brands.