Denny Ernster

Experience

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  United States Air Force

  Jun 1994 - Jun 1998

  Security Police Patrolman

  Security Forces Patrolman under the 3PO52 code, performed force protection duties, guarded critical weapon systems and resources and law enforcement response to Air Force personnel from possible dangers. Deployed missions to Cuba, Saudi Arabia and Kuwait, responses to criminal incidents, medical emergencies.

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  WM

  Jul 1998 - Mar 2001

  Customer Service Representative

  Assisted customers with all service related issues, provided solutions and alternatives by working with internal management; followed-up to ensure resolution. Kept accurate records of all customer interactions, processed customer accounts payments and cancelations. Went extra mile to engage commercial customers to provide leads and sales opportunities to sales staff.

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  New Age Beverage

  Mar 2001 - Apr 2002

  Sales Representative

  Field Sales Rep. focused on driving sales in grocery store market for start up alternative beverage company.

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  HP

  May 2003 - Nov 2005

  Small- Medium Business Sales Representative

  High-performing sales professional responsible for New Jersey territory, sold $710K in B2B hardware and software solutions utilizing data-driven sales strategies. Drove sales through partner resellers by optimizing coaching, analytical, and relationship-building skills, effectively motivated and developed a winning sales team concept. Cultivated sales, conducting 8+ weekly phone meetings with prospective clients. Expanded monthly territory sales from $174K to $230K by developing strong online presence and gaining new prospects through client referrals and knowledge of large hardware projects. Show less

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  PPG

  Nov 2006 - Sept 2007

  Professional Accounts Representative

  Professional Contractor Accounts Sales Representative, responsible for $1Mil + territory in Denver metro area. Partnered with Home Depot Pro Sales Representatives and Regional Pro Sales representatives to gain market share in Denver Metro market. Developed and facilitated advanced continuing education provided to Contractors, specifiers, and Home Depot sales team to include certification in Ralph Lauren paint line. Assisted professional paint contractors in engagement and review of full paint offering and value proposition to improve project timelines and bottom line. Provided utmost assistance and on-site troubleshooting for best practices, handling customer objections, and relationship building. Meticulous use of CRM tool to ensure consistent follow-up cadence and project tracking. Supported company culture of support, caring, and sales excellence through support of Habitat for Humanity. Show less

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  U.S. Coast Guard

  Dec 2006 - Nov 2022

  Lieutenant Commander

  (2019- 2022) District Eleven Response Advisory Team Supervisor- Leader of National Contingency Plan Specialized Team with advisory responsibility spanning from the U.S. / Mexico border across the state of California. Oversaw 24/7 deployable team to provide assistance and direction to federal and state partners during large oil spills and chemical releases. Ensured operational milestones aligned with Headquarters strategic goals in all aspects of pollution response.(2016-2019) Sector San Diego Incident Management Division Chief- Led team of 5 members in first response to all pollution incidents in southern California; ensured each case was accurately and effectively mitigated. Led overhaul of use plans in conjunction with state government leadership to include updated impact assessments and data modeling.(2013-2016) Gulf Regional Fisheries Training Center Commanding Officer-Leader for 710 students while balancing redesign of 85% of lesson plans based on data analysis and instructional design; lead on project to redesign all training spaces that saved the USCG $174K in annual operating costs & improved training realism. Responsible for the manpower planning needed to meet increased requirements.(2010-2013) Maritime Force Protection Unit Boat Forces Officer- Responsible for planning and execution of Naval escort missions with 66 personnel and 12 small boats. (2007-2010) Sector Houston Enforcement Division Officer- Led coordinated Law Enforcement missions with state and local partners, ensured protection of identified critical infrastructure. Show less

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  ICW Group

  Aug 2022 - Nov 2023

  Business Project Manager

  Led cross-functional teams to execute marketing initiatives and projects, utilizing Wrike software for efficient project management. Managed multi-channel campaigns from inception to completion, ensuring alignment with the marketing department's strategic goals and delivering measurable results. Successfully launched marketing tasks for the Agent Portal and Bank of America accounting transition projects.