Natasha Litvinoff

Experience

• 

  Banco Supervielle

  Feb 2013 - Feb 2013

  Greeter

  - Customer support for elders. - ATM Help.

• 

  Escuelas Técnicas ORT

  Jun 2013 - Nov 2019

  Creator and developer of the sector, for both headquarters.- Mentoring teachers on the technical platforms used for work.- IT. Customer Support for teachers and headmasters.- Opening and controlling tickets on virtual helpdesk.- Keeping control that classrooms technical equipment are well functioning. - Finding long-term solutions to most common technical requests/problems.- Tutorial creation.- Google Suite platform trainings for teachers and headmasters. - Administration of computers. - Computers database mantainance.- I.T.- Customer Support for teachers and students.

  • Technical-Operational Coordinator / 2.0 Teachers

    Mar 2018 - Nov 2019

  • 2.0 Assistant

    Jun 2013 - Mar 2018
• 

  ORT Argentina

  Nov 2019 - Mar 2021

  Fundraising, Solidarity & Scholarship Department at ORT Argentina

  - Database creation with internal CRM.- Customer support for donors and clients who needed scholarships.

• 

  Escuelas Técnicas ORT

  Mar 2021 - Mar 2022

  Virtual Campus Mentor

  Due to my experience in High School at 2.0 Teachers, I was asked to do something similar but in Elementary School. - Creator and editor for Virtual Campus content. - Redesigning Virtual Campus interfaces for Elementary School. - Mailing (teachers and parents) through Perfit.- IT. Customer Support for teachers and headmasters.- Tutorial creation.

• 

  Air Canada

  Mar 2023 - now

  Customer Experience Specialist