Huyen (Gracie) N.

Experience

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  Uber Rideshare

  Apr 2016 - Jul 2016

  Brand Ambassador

  • Working with Uber's partner to support, understand them for win-win relationship;• Promoting Uber's services through social networks or offline sites;• Working as a team to attract more and more partners when firstly launching Uber's motor.

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  KMS Technology, Inc.

  Nov 2019 - Dec 2021

  Client's domain: HealthcareResponsibilities:- Gathered and documented business requirements, use cases, user stories, creating clear technical documentation and process diagrams- Collaborated with cross-functional teams to ensure alignment of business needs and technical solutions; acted as a liaison between stakeholders and developers- Facilitated key Scrum ceremonies, including sprint planning, backlog refinement, and daily stand-up to ensure team alignment on requirements and sprint goal- Tools: Jira, Confluence, Draw.io Show less

  • Business Analyst

    Jul 2021 - Dec 2021

  • Talent Acquisition

    Nov 2019 - Jun 2021
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  PURPOSE.ANT

  Jan 2022 - now

  Product Owner

  Domain: MarketingResponsibilities:- Beta-launched 02 internal products aimed to improve operational workflows and increase efficiency- Managed product roadmap and backlog to ensure alignment with user needs and business strategy- Led team of 3 Developers, 2 QAs achieving a 90% on-time sprint completion rate, maintaining high-quality standard - Utilized user feedback to drive product enhancement - Conducted regular stakeholder meetings, fostering collaboration, ensuring project alignment with business objectives- Tools: Figma, Jira, Confluence, Visily, Draw.io, Planning Poker Show less

• 

  Airbnb

  Nov 2023 - now

  Superhost

  With a vision of meeting new people around the world, I listed a room in my apartment on Airbnb. Within one month, I achieved the Superhost badge—a prestigious symbol of trust and exceptional hospitality recognized by guests throughout the platform.If you're visiting Ho Chi Minh City, don't hesitate to check out my home at the following link: airbnb.com/h/parkview152