Celeste Morales

Experience

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  Cactus Club Cafe

  May 2013 - Sept 2015

  Manager & Host

  - Promoted to Manager after one year based on initiative and leadership style- Awarded with a bonus for increasing profitability of the summer concession stand by effectively managing team, and making suggestions to senior management on ways to improve efficiencies

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  The University of British Columbia

  Jan 2014 - Jan 2017

  Access & Diversity Note Taker

  - Worked as Note Taker for the Access & Diversity Department at the University of British Columbia during undergraduate degree- Helped students who were differently-abled achieve academic success by transcribing and providing well organized and accurate notes and study materials

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  Aritzia

  Jan 2016 - Jan 2018

  Floor Manager & Sales Associate

  - Achieved positive outcomes and maintained customer relationships while resolving client issues. - Exceeded seasonal sales targets by building relationships with customers while creating a dynamic team environment.- Assisted in training new employees by modelling accuracy and attention to detail in processes and procedures used by the store

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  Free People

  Apr 2018 - Aug 2018

  Assistant Visual Manager

  - Helped maintain and implement all daily store operations and goals- Communicated with district managers in order to effectively understand knowledge of overall brand/store direction and focus, and to complete weekly & monthly planning- Utilized sales reports to track and analyze business, and communicated product performance observations and provided feedback to district managers

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  University of Victoria

  Sept 2018 - Jul 2020

  Undergraduate Teaching Assistant

  - Assisted multiple undergraduate classes at the University of Victoria- Responsibilities included critically evaluating and assessing the work of undergraduate students, providing mentorship and academic advice, inputting grades and calculating class averages, solving student grievances, holding office hours, and invigilating exams

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  Aritzia

  Jun 2019 - Dec 2019

  Administrative Associate

  - Engaged in contract work as an Administrative Associate at the Aritzia Support Office- Responsibilities included using multiple online platforms and operational programs to address and solve customer inquiries and issues.

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  Vancouver Humane Society

  Sept 2020 - Sept 2022

  - Developed research strategy for VHS's Trauma-Informed and Culturally Safe Animal Services project, including designing research methods, assembling research team, and ensuring ethics requirements were met- Recruited research participants through various methods and gathered data through interviews, surveys, and document analysis- Conducted data analysis and developed research report with partners titled: Helping People and Animals Together: Taking a Trauma-Informed, Culturally Safe Approach Towards Assisting Placed-at-Risk People With Addressing Animal Neglect- Adapted research report to online Trauma-Informed and Culturally Safe Training Program for the animal services sector; developed course materials- Liaised with stakeholders to gather input and generate interest in report and training program- Published multiple academic journal articles with research partners- Assisted with grant proposals- Engaged in knowledge mobilization by participating in multiple webinars and conferences to share about research Show less

  • Program Manager

    Mar 2022 - Sept 2022

  • Lead Researcher

    Sept 2020 - Feb 2022
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  The Institute for Human-Animal Connection

  Sept 2022 - Oct 2023

  Research Associate
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  C.A.R.E Companions and Animals for Reform and Equity

  Oct 2023 - now

  Senior Director of Research & Development