Edgar Harry Martinez Arellano

Experience

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  MEDIAWORKS

  May 2009 - Feb 2010

  Web Developer Jr.
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  Ericsson

  Nov 2010 - Aug 2012

  UTRAN Market Lead

  Market Lead for NTX Market for AT&T UMTS Networks.Performed complex activities and troubleshooting network performance issues in live networks. Responsible for implementing pre-launch tuning audits by using Ericsson internal tools such as MOSHELL, UTRAN & RNDCIQ toolsProvided recommendation to improve network performance by analyzing accessibility, retainability and mobility KPI s.Performed analysis and investigation of any issues related to the network and system performance during Pre and Post launch implementation process.Provided Pre and Post launch UTRAN Support to Drive Test / RF teams in diagnosing and fixing the causes of the access failures, drop calls (CS, PS) and parameter checks. Show less

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  Accenture

  May 2013 - Oct 2013

  BTO Trainee - PEMEX SGP

  - Administer Quality Center to maintain projects, fields, workflows, etc. as needed.- Maintain user accounts and authentication. Ensure users have the right roles/permissions to accomplish their goals.- Develop and provide user training for QC navigation and applications (Requirements, Test Plan, Test Lab).- Consult with IT and business staff to troubleshoot and resolve all QC issues. - Facilitate User Acceptance Testing by providing the necessary support to the business users.- Troubleshooting user issues and work with customers through resolution of error. Show less

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  Freelance

  Jan 2014 - Dec 2016

  Front-end web developer

  - Creation, updating and maintenance of web pages, using HTML, CSS and Javascript technology.- Implementation, administration and support of the CRM tool (SugarCRM).- Preparation of manuals and training for the tools implemented.

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  Calidez y Experiencia en Alimentos. La Abeja

  Apr 2017 - Jun 2017

  IT System Administrator

  - Creation, updating and maintenance of web pages, using HTML, CSS technology.- Maintenance of Database.- Creation of server backups.- Management of mail accounts.- Management of user accounts and authentication in the Microsip tool.- Preventive and corrective maintenance to computer equipment.- Maintenance of wire and wireless networks. Structured cabling.

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  América Móvil

  May 2019 - Feb 2020

  Project Manager

  Time and activity management of Claro drive project.Coordination of product launch to achieve the objectives in a timely manner.Training at a technical and commercial level for the launch of the product in Latin American markets.

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  Red Nacional Última Milla

  Feb 2020 - Feb 2021

  Project Manager & Scrum Master

  Definition and elaboration of processes for the creation of the PMO.Management and monitoring of projects related to technical tools, service provisioning, disaggregation and sharing of the network.

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  Scotiabank

  Jul 2023 - Sept 2024

  Scrum Master

  Planning and monitoring of projects related to the brokerage firm's onboarding processes.Facilitation of Scrum ceremonies.Coordination of multidisciplinary teams.Communication of the initiative's status to stakeholders

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  Instituto Federal de Telecomunicaciones

  Sept 2024 - Dec 2024

  Scrum Master