Marco Vitelli M.IPSA

Experience

• 

  Serco

  Jan 2003 - Dec 2007

  PRISONER CUSTODY OFFICER
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  Kingston University

  Jan 2008 - now

  The job mainly involves being the first line of response to incidents varying from first aid to public order and crime. Capacity to spot trouble early and to find ways of de-fusing it, as well as the capacity to communicate effectively.To ensure the safety and security of staff, students and visitors at any Kingston University site.Regular patrols carried out on foot, dealing with potential or actual breaches of security, health and safety, and issues such as noise violation or use of illegal substances.Maintain accurate records, both in note books and as official incident reports, while respecting Data Protection issues. Take appropriate action to handle and contain incidents sensitively (e.g. aggression, theft). Ensure as much information as possible is available (eg carry out ID checks). Provide first aid as needed. This also includes contacting the emergency services.Dealing sensitively with distressed students, providing general advice on University services available.Attend and take control of, emergency incidents such as Fire Alarms, following procedures, calling Emergency services and re-setting alarms as necessary.Deal with emergency maintenance issues that may occur during a shift, varying from personally carrying out emergency lock changes to student bedrooms in cases of loss/theft of keys to contacting Responsive Maintenance call-out. Ensure the University parking regulations are upheld, including liaising with sub-contractors if necessary and wherever possible preventing/reporting dangerous driving.In any emergency situation to immediately contact Shift Supervisor and/or police if applicable.Respond to Intruder alarm activations.Develop and maintain good working relationships with both University and external authorities (including emergency services) to ensure their continuing support, understanding and assistance.Where necessary to drive Security mobile vehicle and act as support to other officers. Show less

  • Access Control Officer and Key Coordinator

    Nov 2018 - now

  • SECURITY OPERATIVE

    Jan 2008 - now
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  Music and Arts Security

  May 2008 - Oct 2012

  Company Representative

  Staff ManagementCrowed Safety ManagementRoad Closure ManagementVIP Escorting

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  AP Security

  May 2008 - Oct 2012

  Company Representative

  Staffing ManagementResponse Team ManagementPit Crew Safety Management

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  Show and Event Security

  May 2008 - Oct 2012

  Company Representative

  Staffing ManagementResponse Team ManagementPit Crew and Crowed Safety Management

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  Unison (kingston university branch)

  Jan 2009 - Sept 2012

  EQUALITY OFFICER

  Be the identified and well publicised point of contact in the branch for equality issues.Collect and share information on equalities issues, including information from the regional and national self-organised groups.Make sure other branch officers and the branch committee consider the equalities dimension of everything they do.Make sure “equal opportunities” is being raised in all collective bargaining – not just in bargaining on ‘pure’ equalities issues.Encourage and support the development of branch self-organised groups on behalf of the branch committee.Have a co-ordinating role among the self-organised groups, and between the selforganised groups and the rest of the branch.Make sure new recruits know about UNISON’s commitment to equality and opportunities to participate in self-organisation.Advise the branch officers and branch committee on the development and monitoring of the action plan to achieve proportionality and fair representation;Co-ordinate the development and training of members from under-represented groups.Co-ordinate motions and support to delegates attending self-organised group conferences. Show less

• 

  DB Security Services

  Mar 2010 - Sept 2012

  OPERATIONS MANAGER

  Responsible for the initial implementation of company and security procedures and best practices on all new sites on initial contract start.Responsible for the day to day running of all sites including:Rostering of security officers (including mobile relief guards)Hours/wage sheets each week.Control of budgeted hoursDealing with client issues and requestsImplementing and overseeing policies and procedures within the security divisionWriting and implementing of Assignment Instructions and Risk Assessments.Carrying out initial site visits to carry out an initial security assessment and writing a brief report of shortfalls and recommended changes for prospective clients.Responding to short notice security requirements from new and existing clients with precision. Show less

• 

  LOCOG

  Feb 2012 - Sept 2012

  SECURITY GROUP LEADER

  Security Group Leader for LONDON 2012 OLYMPICS

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  First Perception training

  Jan 2017 - now

  First Aid Instructor
• 

  First Perception

  Mar 2022 - now

  Managing Director

  Training provider creating paths through education and training. First Aid. Safeguarding, Mental Health First Aid and Security (SIA) www.firstperception.co.uk