Experience

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  New delhi institute of management

  Jul 2019 - Jun 2021

  • Heading and managing the team of 20 people• Managing the data and generating potential lead • Brought innovative ways to work on the table • Managing the events and participating on regular basis• Problem solving abilities in action to solve technical hurdles(online platform) in the way • Coming up with possible solutions to solve the problem and take necessary actions • Managing the team of 30-40 students • Taking interviews of the corporate people for NDIM

  • Student Manager at CRC

    Jul 2019 - Jun 2021

  • Cultural Club - Head

    Jul 2019 - Jun 2021

  • Team Manager- Video-bytes

    Jul 2019 - Jun 2021
• 

  Dabur india limited

  Aug 2019 - Aug 2019

  Business development officer

  • Learnt various aspects of consumer behavior • Exposed to various sales promotion techniques• Managing the inventory on daily basis

• 

  Outlook publishing (india) pvt. ltd.

  Nov 2019 - Dec 2019

  Sales executive

  • Tele calling • Handle customer queries and multiple issues to ensure greater customer satisfaction• Selling magazine to new customer and generating potential customer lead

• 

  Amazon transportation service private limited

  Jun 2020 - Sept 2020

  Team lead

  • Worked on Amazon principle, especially on Customer obsession, ownership and deep dive• Learnt basics of operations• How the Last Mile works• Built and executed delivery process from delivery station to customer address• Performed daily operations in delivery station• Implemented process controls to enhance quality standards, and eliminate unnecessary work• Analyzed data reports to identify performance bottlenecks and improve performance

• 

  Amazon transportation service private limited

  Feb 2021 - now

  • Handling a station of 13K in BAU & 22k in peak with managing 5 partner & 200 stores • Handled 5 stations with a load of 8k+ & in peak 14k+ individually• Leading a 400+ people in the warehouse and outside & managing partner• Improved station layout & Gemba for the station leading with 10/10• Account Management: Managing/ strategizing and driving the growth of the Channel partners/stores’ business with Amazon.• Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs• Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency Show less • Working on Amazon principle, especially on Customer obsession• Performing basic operations• Leading a Team of 400+ people in the warehouse and outside• Taking care of safety of the associate inside the warehouse• Executing delivery from warehouse to customer house hold• Invent and simplify warehouse operation process• Training the team on basic and new process of operation andexecuting them in the warehouse• End to end responsible for the warehouse operation and achievingthe desire goal• Hire and develop the best from the team• Problem solving ability and decision making for the operation as wellas warehouse stake.• Leading individual projects on multi-warehouse level and help toreach desire goal for all the stakeholders• Built and executed delivery process from warehouse to customeraddress• Worked on multiple parameters to lead the station Show less

  • Channel Team Lead

    Jan 2024 - now

  • Team Lead

    Feb 2021 - Jan 2024