Lauren Parks

Experience

• 

  University of Alabama Printing Services

  Jan 2012 - May 2014

  Student Assistant

  Designed and installed signs, nameplates, plaques and other professional items. Filed job reports and receipts and delivered items to customers. Trained fellow student assistants in job tasks.

• 

  Crimson Tide Hospitality

  Sept 2012 - Apr 2013

  Team Member

  Verifying credentials, greeting patrons and customer service within sports venues on The University of Alabama campus during basketball games, football games and gymnastics meets.

• 

  Fort Conde Inn

  May 2013 - Jul 2013

  Assistant Manager

  Summer Intern as Assistant Manager, manager on call, acting manager, and events manager. Solely responsible for front desk, guest services and concierge job tasks, while also overseeing events, tours, weddings, arrivals, departures and payments, and trained the succeeding front desk agent.

• 

  Game Day Tents

  Sept 2013 - Nov 2013

  Hostess

  Customer service representative and hostess for guests on The University of Alabama campus during home football games. Provided information to the public concerning areas, locations, points of interest, available services, rules and guidelines, maps or directions and Gameday Tents rental opportunities

• 

  Terrame Day Spa & Salon

  Sept 2014 - Apr 2015

  Client Coordinator

  Responsible for greeting, checking in and guiding guests within our two locations, handling appointment scheduling, phone calls and appointment confirmations. Opening cash registers, handling payments and transactions, balancing and closing cash registers, and filling out and filing appropriate paperwork.

• 

  Jenny Lake Lodge

  May 2015 - Oct 2015

  Front Desk Agent

  Responsible for guest reception, check in and out procedures, reservations, retail purchases, cocktail serving, and general customer service. Jenny Lake Lodge is only open June through October of each year, thus it is only a seasonal position.

• 

  Jenny Lake Lodge

  Dec 2015 - Oct 2016

  Front Office Supervisor

  Supervising and training front desk staff in guest reception, check in and out procedures, reservations and other front desk duties. Jenny Lake Lodge is only open June through October of each year, thus it is only a seasonal position.

• 

  Spring Creek Animal Hospital

  Oct 2016 - Jun 2017

  Pet Care Specialist

  Animal care taking, customer service, administering food, water, and medications on strict schedules, recording details of individual pet's stays, cleaning of pet areas, and opening and closing store procedures.

• 

  Pearl Street Bagels

  Jul 2017 - Jan 2018

  Barista

  Customer service, food and beverage preparation, balancing cash drawers, cleaning, washing dishes, store opening and closing procedures.

• 

  Gap

  Mar 2018 - Sept 2018

  Merchandise Handling Keyholder Specialist in charge of receiving and processing shipments, organizing stockroom, directing shipment team members, cashiering, training employees, customer service, balancing cash drawers, and store opening and closing procedures. Cashiering and customer service.

  • Merchandise Manager

    Jun 2018 - Sept 2018

  • Sales Associate

    Mar 2018 - Jun 2018
• 

  Loco's Grill & Pub

  Sept 2018 - Apr 2019

  Server
• 

  The University of Georgia Center for Continuing Education & Hotel

  Apr 2019 - Jul 2021

  Concierge Supervisor
• 

  Homestead Hospice

  Jul 2021 - Aug 2022

  Community Relations Manager (Marketer)

  External sales, marketing, and educating of the Hospice and Palliative home care industry.

• 

  Landmark Properties, Inc.

  Sept 2022 - Mar 2023

  Resident Services Manager

  Bookkeeping, resident management, customer service, event planning.

• 

  Chick-fil-A Restaurants

  Mar 2023 - Apr 2024

  Management Team Member
• 

  Compass Women's Clinic

  Apr 2024 - now

  Lead Patient Advocate