ACHMAD HIDAYATULLAH

ACHMAD HIDAYATULLAH

Admin Staff

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  • Timeline

  • About me

    Account Management Officer

  • Education

    • SMUN 82, Jakarta

      1996 - 1998
      Sains
    • Universitas Muhammadiyah Jakarta

      2005 - 2008
      Bachelor of Communication (BCom) Public Relations, Advertising, and Applied Communication
  • Experience

    • Rumah Sakit Muhammadiyah Taman Puring

      Feb 2007 - Jul 2007
      Admin Staff

      Arranged Status Record of Health in order, and make sure that easy to take out when it's needed

    • PT VADS Indonesia

      Jan 2013 - Jan 2016
      Reprting Specialist
    • Indosat

      Jan 2013 - now

      Supervising information given by inbound resources to customer Handling, giving and offering solutions and information to the Customer about our Product.

      • Supervisor Inbound Prepaid

        Dec 2011 - now
      • Customer Resolutions

        Jan 2010 - now
      • Reporting Analysis

        Jan 2013 - Jan 2015
      • Reporting Analysis

        Jan 2013 - Jan 2015
    • PT VADS Indonesia (Indosat Project)

      Aug 2014 - now
      Staff Reporting PT Vads Indonesia

      1. To retain a good performance in Operational on Report, and make any justified needed due to system problems which happened. So that Our company achieved the KPI target which is given from Our user.2. Provide reports to management about performance all unit, weekly and monthlyAnalyze problems that occur in all unit3. Performing and maintain good relationships with Project Partner, especially The Management.

    • PT MUST

      Sept 2017 - now
      Account Management Officer

      Maintain Performance of Priority Care Unit in giving the very best services to PT Smartfren's Special Customers, Corporate and Premium CustomersReport to Corporate Care Manager and Head of Priority Care Division

  • Licenses & Certifications