Meagan Mole

Experience

• 

  US Army

  Feb 2013 - Sept 2022

  Establishes and manages logistics and technical support requirements, coordinating with plans, policies, contract management, document management, business process, regulatory requirement, retrofits, and sustainment initiatives. Utilizes organizational relationships with various organizations' programs and critical functions of the office, with other agencies sufficient to ensure that analytical results and recommendations align with all stakeholders' mission success criteria. Leads the units’ business management functions and entire supply operation, including requisitioning, inventory management, property management program, material transfer, budget planning and executing, invoice certification and payment, micro-purchase program, and contract administration. Leads groups, teaches/trains/instructs, counsels/coaches, manages conflict, delegates responsibility, makes decisions, directs others, implements decisions, enforces policies, takes charge. Ensures a comprehensive program for training and developing managers, supervisors, and employees through subordinate staff. Generates and processes documents to keep the organization running on a day-to-day basis. Collaborates across the organization to problem solve and advance organizational goals. Develops analyzes performance metrics to help improve and address associated program and functional issues. Manages a variety of training programs for staff. Monitors costs and records. Manages budgets, approves purchase requests, managing a variety of financial systems. Manages procurement and purchasing requests. Mastery level knowledge of project management principles, methods, and practices, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments sufficient to interpret, apply, and develop policies and procedures correctly and to ensure a high level of technical support to the organization. Show less Managed all IT-related matters, including desktop support, troubleshooting, and solved problems related to software, hardware, and connection for all end-users. Accountable for technology infrastructure architecture, security, disaster recovery, standards, business-aligned projects, procurement, and service provision. Managed a variety of technical, administrative, and staff support services to an organizational unit. Set performance standards, reviews performance, provide feedback, and recommend wage increases by all applicable Human Resource policies and procedures. Monitored progress toward organizational goals, evaluated, adjusted, and improved the program. Identified problems, determined accuracy and relevance of information, and used sound judgment to generate and evaluate alternatives and make recommendations to improve programming using current methods, metrics, tools, and techniques o process engineering. Exercised judgment and decision-making of all employee relations and personnel actions (i.e., timely performance evaluations, conflict resolution handling, disciplinary actions, employee counseling, etc.) to develop attitudes of cooperation, enthusiasm, and professionalism. Facilitated staff evaluation, training, and weekly scheduled meetings, including all HR responsibilities. Provided status and recommendations to senior management through comprehensive reports of findings, including analysis and recommendations. Proactively ensured reporting requirements were fulfilled, including collecting and analyzing student data as required by the administration—analyzed and managed budgets, including purchase orders and requisition of supplies. Show less

  • Senior Program Manager (Logistics & Operations)

    Jan 2018 - Sept 2022

  • Information System Manager

    Feb 2013 - Jan 2018
• 

  Jacobs

  Aug 2022 - Feb 2023

  Change Manager

  Responsible for managing all aspects of IT Changes and keeping track of all IT Hardware. Prioritize change requests and assess their impact and accept or reject changes that do not follow regulations and approved processes. Oversaw and documented change management processes and change plans. Foster relationships with different departments so they are aware of all updated rules and regulations to make for seamless changes. Responsible for quality oversight that ensured the right level of due diligence and requirements are applied to each change and release based on an accepted process and proactively developed a set of acceptance criteria that are applied based on the change/release risk and complexity. Logistics and IT Asset Management Identify process improvements and resolve processes with stakeholders.• Investigated cause analysis to continuously improve data accuracy.• Prepared and shared reports on CMDB statistical information and delivery of Dashboards.• Ensured Configuration Items (CI’s) are identified, baselined and maintained and changes to them are controlled.• Managed an account for assets by protecting the integrity of CI’s.• Maintained accurate configuration information on all configuration item services. • Created and maintained asset purchase requirements with the use of Purchase Requests and Purchase Orders.• Coordinated with the Project Support Facility (PSF) for incoming and outgoing configuration items through remedy.• Maintained the approved hardware/software list for all authorized software and hardware.• Implemented and maintained a Configuration Management Database (CMDB) that contains details of the CI’s throughout their life cycle and that provides accurate information to support all the other service management processes. • Develop and control a naming convention process for hardware on the operational networks.• Scheduled audits against the CMDB to verify the data remains current and accurate (CMDB Reconciliation). Show less

• 

  Apogee Engineering, LLC

  Mar 2023 - Jan 2024

  Business Operations Specialist Data Analyst

  Supports Special Operations Forces Acquisition, Technology and Logistics’ (SOF AT&L) Program Executive Office for Tactical Information Systems (PEO-TIS). PEO-TIS supports the USSOCOM mission through rapid and focused acquisition of state-of-the-art sensors and associated C2 emplacement, recovery, and specialized communication systems across all domains to enable total situational awareness for the SOF Warfighter.•Assists PEO and staff with the development, administration, and maintenance of SOF AT&L NIPR/SIPR/JWICS and USSOCOM public portal pages and archived information.•Utilizes tools and processes to create automated SharePoint workflows and registration/Broad Agency Announcement submission and evaluation sites.•Manages multi-media SharePoint libraries and lists.•Tracks and completed suspense’s and external tasking, maintained tasks and requirements.•Performs records management in accordance with USSOCOM policy.•Evaluates and recommend development plans, processes, and solutions using expertise in digital information tools.•Analyzes and documented critical and complex activities and tasks using advanced tools.•Performs data analysis to support business operations within PEO-TIS.•Collaborates with stakeholders to define and document business processes.•Develops and maintain data dashboards and reports to track and analyze key performance indicators.•Conducts research and gather data to support decision-making processes.•Identifies and recommend process improvements to optimize business operations.•Assists with the coordination and management of acquisition projects and initiatives.•Supports the development of acquisition strategies and plans.•Assists with the preparation of acquisition documentation, including statements of work and contracting documents.•Provides support in ensuring compliance with acquisition regulations and policies.•Collaborates with cross-functional teams to ensure successful execution of acquisition processes. Show less

• 

  Peraton

  Jan 2024 - now

  Contracts Administrator