Sean Campbell

Experience

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  Progressive Insurance

  Dec 2005 - Jan 2012

  Area Repair Manager/Repair Representative/Desk Adjuster

  • Seven-year, award-winning career highlighted by a series of increasingly responsible positions based on exemplary contract negotiations and fraud claims avoidance.• Recruited as a Desk Adjuster and rapidly advanced to oversee the repair operations for 25 service centers.• Assumed full responsibility for a $3 million operating budget, all contract negotiations, quality control, inventory management, vendor sourcing, parts procurement and customer relationship management.• Led the turnaround of the most underperforming service center in North Houston within six months and transformed it to the No. 1 performing service center in the Greater Houston area.• Recognized by the fraud investigations department for the skillful analysis and identification of multiple fraudulent claims.• Saved Progressive millions of dollars in claims avoidance during tenure. Show less

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  Hyperquest a Solera Company

  Jan 2012 - now

  Senior Contracts Manager

  • Challenged to streamline auditing department, mitigate damages and negotiate tender contracts.• Accepted responsibility for a $6 million operation, policy and procedure development, staff training and development, performance metrics, quality control and contract negotiations.• Appointed to the Contracts Committee to drive performance metrics across the auditing department.• Automated a previously manual calculation system that increased accuracy and improved staff productivity by 10%.• Led the skillful negotiation of tendered repair contracts that saved clients an average of 15%. Show less

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  Allstate

  Apr 2019 - now

  Vendor Manager