Alicia Meyer

Experience

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  Herby's Bar and Grill

  Nov 2008 - Apr 2013

  Bartender/Waitress

  • Provide superior customer service. Communicate effectively with fellow wait staff and kitchen staff to guarantee satisfied customers and correct food and drink orders.• Perform opening and closing duties including cleaning, accurate beginning and end of day pull tab, lottery and cash counts.

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  Holiday Inn Hotel & Suites

  Aug 2010 - May 2011

  Restaurant/Bar Supervisor

  • Supervise staff of 20. Assure staffing levels are maintained and staff duties are completed during shifts• Preserve daily log book detailing employee and customer injuries, grievances, etc.• Ensure customer satisfaction and effectively resolve customer grievances

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  Broadway Ballroom Event Center | Fat Daddy's | Garden Center Lanes

  May 2011 - Nov 2014

  Event Coordinator

  • Plan and execute over 350 social and professional events per year with attendance from 4-650 guests such as weddings, business trainings, holiday parties, family reunions, anniversary parties, fundraisers, etc. Administer event specifications to pertinent staff to ensure successful events. • Respond to Request for Quotes, sales calls and e-mails, and give tours to inquiring clients.• Determine adequate staffing levels. Create schedules, weekly event room assignments and event layouts• Work with a variety of vendors to sustain event inventory including table linens, glassware, flatware, décor, etc.• Administer bar requirements and event menus to department heads. Communicate and manage any changes• Assist in marketing for Fat Daddys and Broadway Ballroom. Manage Broadway Ballroom Facebook page and website• Create customer event packets to include menus, pricing and decorations. Acquire new menu options for event packets. Ensure accurate pricing of food items for Broadway Ballroom.• Implement and maintain event and wedding contracts with policies, regulations and guidelines to ensure lawful and memorable events Show less

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  Young at Heart Dentistry

  Oct 2014 - Jul 2015

  Office Manager

  Welcome patients and help to create an overall positive dental experience Follow HIPPA privacy practicesSchedule patient appointments; follow-up via e-mail, reminder cards and telephone calls Process patient and insurance payments into XL Dent Software systemWork with insurance companies to gather patient benefit plans and inquire about unpaid claims processingPopulate benefit plans into Dental SoftwarePrepare weekly bank depositsImplement 30,60, and 75 day program to reduce delinquent accounts; generate statements for outstanding accounts Show less

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  Broadway Ballroom | Fat Daddy's | Garden Center Lanes

  Aug 2015 - Dec 2017

  Events and Catering Manager

  Work with a team of exceptional staff to create memorable events for our clients in a space that can accommodate groups from 20-500 guests; we can host events such as weddings, business training's, holiday parties, family reunions, anniversary parties, fundraisers, customer and employee appreciation parties, etc.Work directly with clients to create event timelines, configure room set up and menu planning.Implement marketing strategies to grow business. Keep website and social media profiles up to date with current events, specials and products. Show less

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  Broadway Ballroom Event Center | Fat Daddy's | Garden Center Lanes

  Jun 2017 - Apr 2022

  General Manager

  Oversee event center and kitchen operations including staff management.Work directly with the event center, kitchen and bar staff to ensure guest satisfaction, superior customer service, efficient ticket times and overall successful food service. Improve employee morale and satisfaction by being available to help as needed and listen to ideas and grievances.Maintain food inventory for our 34 lane bowling center, bar and grill and event center; Reduced food cost and waste significantly by ordering items only as needed.Assist in creating menu for Fat Daddy's/Garden Center Lanes to maintain food cost, create change and satisfy new and current customers.Manage social media channels for Broadway Ballroom Event Center/Fat Daddy's/ Garden Center Lanes.Implemented a successful staff rewards program that created equal opportunity for reward across all departments. Show less

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  Freeman Company

  Apr 2022 - Jul 2024

  • Senior Client Solutions Manager

    Apr 2022 - Jul 2024

  • Client Solutions Manager

    Apr 2022 - Sept 2023
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  Sparks

  Jul 2024 - now

  Senior Client Solutions Manager