Firmansyah Rifandi

Experience

• 

  Telkomsel

  May 2015 - now

  ▪ Oversee management and maintenance of transmission and IP network equipment across five provinces in the southern region of Sumatra Island, ensuring both availability and quality.▪ Monitor and manage transmission network quality metrics, including packet loss, latency, and jitter, providing comprehensive analysis and recommendations based on these metrics.▪ Perform optimization and tuning procedures on the mentioned network equipment to improve its overall performance.▪ Actively participate in the transmission capacity planning and network expansion processes, contributing preliminary analyses to the Engineering Department. Show less • Doing comparative analysis focuses on both direct and indirect competitors• Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions• Collaborated with in-house web designers to create sleek and innovative UI Design• Conducted usability testing to evaluate users feedback while interacting with the new product released• Performed manual testing on UX design elements and complete UX designs, authoring feedback reports for use in future updates Show less

  • Core Transport Operation

    Oct 2023 - now

  • Network Operations and Productivity

    Jul 2022 - Oct 2023

  • District Operation

    Aug 2017 - Jun 2022

  • User Researcher 99% Usahaku

    Nov 2020 - Feb 2021

  • Radio Transport Power Operation

    May 2015 - Aug 2017