Deep Enrich
Vanessa Ngandu
Call Center Telemarketer
346 followers
Mato Grosso, Brazil
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About me
CustomerSupport| CustomerService| WorkFromHome | Remote | AtendimentoAoCliente | SupportAgent
Education
AWS Skill Builder
-CS Academy
-Centro Paula Souza
2010 - 2012Tecnico em Edificações Construção Civil
Universidade Metropolitana de Santos
2015 - 2017Gestão de Tecnologia da InformaçãoConcluido em Julho / 2017
Alura Cursos Online
-Scrum/ Kanban/ HTML/ CSS/ Introduçao a SQL Metodos Ageis
Digital Innovation One Inc.
-Introdução ao Git e ao Github
Descomplica
2022 - 2023Postgraduate Degree Computer and Information Systems Security/Information Assurance
Descomplica
-
Experience
TIVIT
Jan 2012 - Dec 2012Call Center TelemarketerSuporte a clientes Nextel
Megatech Dumon Ltda
Mar 2013 - Mar 2014Auxiliar desenhista cadista
Prefeitura Municipal de São Vicente
Jul 2014 - Aug 2015Estagiária InformáticaAtualização de Softwares Manutenção de ComputadoresConfiguração de Redes
Adef Contadores
Oct 2015 - Dec 2016Auxiliar de InformáticaAtualização de Softwares ContabeisManutenção de ComputadoresVPNInstalação de Certificados DigitaisPermissões e criação de contas em servidores
Fabriek Nationale
Jan 2017 - Jul 2020Receptionist
Aliança América - Idiomas
Oct 2020 - Jan 2021English Teacher
Influx
May 2021 - Aug 2021Customer SupportAtendimento a clientes americanos que possuem linha telefônica móvel Qlink Wirelles
Sinerlog
Aug 2021 - Mar 2024Customer Support Coordinator
Mar 2022 - Mar 2024Customer Support
Aug 2021 - Mar 2022
Heroes of Support
Mar 2024 - Jul 2024Customer Support
GlobalPassport™
Jul 2024 - nowCitizenship Advisor
Licenses & Certifications
- View certificate
EF SET CERTIFICATE
EF Education First
- View certificate
Introduction to Cybersecurity
CiscoJul 2022 
Analista Comercio Exterior
ABRACOMEXFeb 2022- View certificate
Get Started with Jira
Coursera - View certificate
Atendimento ao Cliente: Como Escrever E-mails
LinkedInSept 2021 - View certificate
Liderança no Atendimento ao Cliente
LinkedInApr 2022 - View certificate
Figma: Design visual de um site mobile
AluraAug 2021 - View certificate
Curso Online Introdução ao Customer Experience
CS Academy - View certificate
Introdução ao Git e ao Github
Digital Innovation One Inc.Aug 2021
Languages
- poPortuguês
- inInglês
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