Deep Enrich
Vanessa ngandu
346 followersTimeline
About me
CustomerSupport| CustomerService| WorkFromHome | Remote | AtendimentoAoCliente | SupportAgent
Education
Aws skill builder
-Cs academy
-Centro paula souza
2010 - 2012Tecnico em edificações construção civil
Universidade metropolitana de santos
2015 - 2017Gestão de tecnologia da informaçãoConcluido em Julho / 2017
Alura cursos online
-Scrum/ kanban/ html/ css/ introduçao a sql metodos ageis
Digital innovation one inc.
-Introdução ao git e ao github
Descomplica
2022 - 2023Postgraduate degree computer and information systems security/information assurance
Descomplica
-
Experience
Tivit
Jan 2012 - Dec 2012Call center telemarketerSuporte a clientes Nextel
Megatech dumon ltda
Mar 2013 - Mar 2014Auxiliar desenhista cadista
Prefeitura municipal de são vicente
Jul 2014 - Aug 2015Estagiária informáticaAtualização de Softwares Manutenção de ComputadoresConfiguração de Redes
Adef contadores
Oct 2015 - Dec 2016Auxiliar de informáticaAtualização de Softwares ContabeisManutenção de ComputadoresVPNInstalação de Certificados DigitaisPermissões e criação de contas em servidores
Fabriek nationale
Jan 2017 - Jul 2020Receptionist
Aliança américa - idiomas
Oct 2020 - Jan 2021English teacher
Influx
May 2021 - Aug 2021Customer supportAtendimento a clientes americanos que possuem linha telefônica móvel Qlink Wirelles
Sinerlog
Aug 2021 - Mar 2024Customer Support Coordinator
Mar 2022 - Mar 2024Customer Support
Aug 2021 - Mar 2022
Heroes of support
Mar 2024 - Jul 2024Customer support
Globalpassport™
Jul 2024 - nowCitizenship advisor
Licenses & Certifications
- View certificate
Ef set certificate
Ef education first
- View certificate
Introduction to cybersecurity
CiscoJul 2022 
Analista comercio exterior
AbracomexFeb 2022- View certificate
Get started with jira
Coursera - View certificate
Atendimento ao cliente: como escrever e-mails
LinkedinSept 2021 - View certificate
Liderança no atendimento ao cliente
LinkedinApr 2022 - View certificate
Figma: design visual de um site mobile
AluraAug 2021 - View certificate
Curso online introdução ao customer experience
Cs academy - View certificate
Introdução ao git e ao github
Digital innovation one inc.Aug 2021
Languages
- poPortuguês
- inInglês
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